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Author's profile photo Elena Vavitsa

Our SAP Customer Checkout Contribution at the Virtual #SAPSportsEntForum 2020 – Recap, Recordings, and Q&A

New year, new challenges, new format – our this years’ 10th edition of the SAP Sports and Entertainment Forum was moved to the digital world.

On December 07-10, we invited our customers, partners, and prospects to join our virtual sessions and connect with decision-makers and experts from the industry.

One week full of content and insights throughout our whole SAP Sports and Entertainment product portfolio for SAP Customer Checkout, SAP Sports One, and SAP Event Ticketing.

But let me shortly summarize and recap all the highlights of SAP Customer Checkout.

Day 1 (December 07, 2020):

  • Digitize your Merchandise and Catering Business with the Intelligent POS System SAP Customer Checkout

Our product manager, Harald Tebbe, gave an overview about the features, including a demo, highlights and benefits. Some short videos of upcoming innovations rounded off the session.

Watch the recording of the session here.

Day 2 (December 08, 2020):

  • The Ultimate Fan Experience

Our experts from the S&E Strategic Engagements team, Oliver Merten and Michael Graf, went through the ultimate fan experience and showed how clubs and venues can keep fans engaged at every touch point starting from ticket purchase, gameday activities, as well as merchandising and after-sales.

Watch the recording of the session here.

Day 3 (December 09, 2020):

  • Deep Dive – What’s New in SAP Customer Checkout 2.0 FP09 and FP10?

This session gave a deep insight in all the features and enhancements from our last product versions – SAP Customer Checkout 2.0 Feature Pack 09 and 10. Our Product manager, Harald Tebbe, and product owner, Bikash Bansal, were showing in a live demo all the highlights.

Watch the recording of the session here.

Q&A

During the sessions, we had also several questions, which we all collected and answered for you.

Please find below the questions with links to the answers:

 

Impressions:

Shooting time in Walldorf! Our team was shooting some short videos to show the scenarios and highlights of the latest product version.

We’ve also set-up a small merchandise shop.

During the Q&A we also had a lot of fun.

 

Overall it was a great and successful forum – even though only virtually ?!

We’d like to thank all participants, customers, partners, and colleagues who joined and contributed.

Thank you!

Stay safe!

Best regards,

Elena Vavitsa

Marketing Lead for SAP Customer Checkout

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