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Author's profile photo Silvia Gaber

Get started on your journey from SAP CRM to SAP S/4HANA

How can you protect your investments in SAP CRM beyond the end of maintenance?

Are you aware of the embedded CRM capabilities in SAP S/4HANA and how to compare them to the equivalent SAP CRM functions?

How can you prepare yourself in advance to get the most out of your customer management by moving from SAP CRM to SAP S/4HANA?

Do you want to learn the migration paths from SAP CRM to SAP S/4HANA and to receive guidance on how get started?

To help you answer these key questions above, we have scheduled an empowerment session with our experts. As the session has taken place already we have uploaded the recording for your convenience.

The session covers the following objectives:

  • Understand the architecture and functional scope of the embedded CRM capabilities in SAP S/4HANA and compare them to the equivalent SAP CRM functions
  • Learn when the embedded CRM capabilities in SAP S/4HANA is the right choice for you
  • Learn the different migration scenarios to move from SAP CRM to the SAP S/4HANA
  • Get insights into the migration steps to move your SAP CRM data and custom code to SAP S/4HANA, and understand the limits

 

Access to watch the recording here:

Get started on your journey from SAP CRM to SAP S/4HANA *

*Before you can access the link, a one-time registration in SAP Learning Hub, edition for SAP Enterprise Support, is required. A detailed step-by step guide to registration can be found here.

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      16 Comments
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      Author's profile photo Hitesh Talati
      Hitesh Talati

      The link does not work even though I was logged in thru the learning hub.  It's not able to find the SUP_EBW_1870_2012 session.

      Author's profile photo Silvia Gaber
      Silvia Gaber
      Blog Post Author

      Hi Hitesh,

      do you have an active s-user ID and have you registered in the SAP Learning Hub, edition for SAP Enterprise Support?

      To join any Enterprise Support learning session you must use your S-user ID and register for the SAP Learning Hub, edition for SAP Enterprise Support (SAP Learning Hub).

      Please find here the steps on how to sign-up for the Support Edition:

      1. Navigate to the sign up page 
      2. Click the Sign up and authenticate yourself with your s-user ID and password. Upon first access, the system will check your eligibility, create a new SAP Learning Hub user, and populate your learning catalog respectively.
        Within two hours, you will then receive a registration confirmation via e-mail.
      3. After you have received the confirmation e-mail, the registration process is complete.

      I hope this helps to access the learning. If it still does not work please reach out to us again and we're happy to provide further guidance.

      Best regards, Silvia

      Author's profile photo Lotte Halmø
      Lotte Halmø

      Hi Silvia

      It seems this presentation has disappeared in the SAP Learning Hub. Do you know where to find it now? Br, Lotte

      Author's profile photo Silvia Gaber
      Silvia Gaber
      Blog Post Author

      Dear Lotte,

      I checked myself and can access the recording. Would you mind trying to access with your S-User (a one-time registration is required and afterwards you should be able to find and access the course).

      Please find here the steps on how to sign-up for the Support Edition:

      1. Navigate to the sign up page 
      2. Click the Sign up and authenticate yourself with your s-user ID and password. Upon first access, the system will check your eligibility, create a new SAP Learning Hub user, and populate your learning catalog respectively.
        Within two hours, you will then receive a registration confirmation via e-mail.
      3. After you have received the confirmation e-mail, the registration process is complete.

      I hope this helps to access the learning. If it still does not work please reach out to us again and we're happy to provide further guidance.

      Best regards, Silvia

       

      Author's profile photo Lotte Halmø
      Lotte Halmø

      Already logged in this way

      It looks this way Error%20message

      Error message

      Author's profile photo Silvia Gaber
      Silvia Gaber
      Blog Post Author

      could you send us an email to: SAP_ES_Academy@sap.com and we can check your eligibility.

      Kind regards, SIlvia

      Author's profile photo Bhaskaran P
      Bhaskaran P

      Hello Silvia

      I signed and also got the confirmation email.

      After that when i click on the registration link, I am still not able to view the course content or a place holder to register.

      Screenshot attached below.

      Request look into this.

      Regards

      P Bhaskaran

      Author's profile photo Frauke Hoff
      Frauke Hoff

      Dear P Bhaskaran,

      the sign up can take up to 24 hours to synchronize. I am not sure if you are within this time frame.

      To check your user and the permission in the backend, please kindly send us your S-User to SAP ES Academy <SAP_ES_Academy@sap.com>.

       

      many thanks in advance and kind regards

      Frauke

      SAP Enterprise Support Academy

      Author's profile photo Bhaskaran P
      Bhaskaran P

      Hello Frauke

       

      It is working now, I have been able to register.

      Thank you for your prompt response

      Regards

      P Bhaskaran

      Author's profile photo Frauke Hoff
      Frauke Hoff

      Dear P Bhaskaran,

      these are great news, many thanks for the feedback.

      Have a great weekend & take care

      Kind regards

      Frauke

      Author's profile photo Efrain Antonio Pacheco
      Efrain Antonio Pacheco

      Hi

      I m an independent consultant and have S4HANA Cloud Learning Hub, so I got the same message Results for "SUP_EBW_1870_2012" not found when login with my s-user s0003868543.

      My LH mention "your company not have Support Learning hub"

      why do not make this webcast accessible for those concerned on this matter?

      Regards

      Author's profile photo Frauke Hoff
      Frauke Hoff

      Dear Efrain Antonio Pacheco,

      many thanks for your User information and the detailed description.

      To access our content, you need to "sign up" with your S.User for our edition/ catalogue. This is an authentication step which needs to be done only ones.

       

      Please kindly

      1. Navigate to the sign up page 
      2. Click the Sign up Authenticate yourself with your s-user ID and password. Upon first access, the system will check your eligibility, create a new SAP Learning Hub user, and populate your learning catalog respectively.
        Within two hours, you will then receive a registration confirmation via e-mail.
      3. After you have received the confirmation e-mail, the registration process is complete.

       

      In case you have any issue or concern, please let us know.

       

      Many thanks and wishing you a great weekend.

      Take care

      Frauke

      SAP Enterprise Support Academy

      Author's profile photo Gabe Mensching
      Gabe Mensching

      Is there a recording available for this?  The link doesn't provide any results.

      Author's profile photo Silvia Gaber
      Silvia Gaber
      Blog Post Author

      Dear Gabe,

      I checked the link again and was able to access the recording of the session.

      Please note that a sign up with your s-user is required. Find here the instructions:

      1. Navigate to the sign up page 
      2. Click the Sign up Authenticate yourself with your s-user ID and password. Upon first access, the system will check your eligibility, create a new SAP Learning Hub user, and populate your learning catalog respectively.
        Within two hours, you will then receive a registration confirmation via e-mail.
      3. After you have received the confirmation e-mail, the registration process is complete.

      Feel free to reach out to us if you are still facing issues.

      Best regards, Silvia

      Author's profile photo Nithin Vunnam
      Nithin Vunnam

      Good walkthrough. Is there a document that can provide the business function activation steps for the S4 CRM functions?

      Author's profile photo Vincent Lavoie
      Vincent Lavoie

      Very good presentation.

       

      I see AET is not supported as-is in S4/HANA CM. We have several AET extensions (tables and fields). Is there a migration tool to migrate AET fields specifically?

       

      Also, our processes make heavy use of Sales Quotations, which is being migrated to SD. Does that mean that we would need to redo the work completely in the new framework?

       

      Thank you!