For many organisations goods/material procurement is well controlled and a familiar process. Goods can contain clear product specifications with associated part numbers that can make the procurement cycle simplified and can have high levels of automation. Services procurement on the other hand is often a challenge, error-prone, and can leave the organisation with limited control. In many organisation services is the much more dominate spend profile and yet the significant effort is placed into material procurement due to its potential high levels of automation and spend compliance.
This leaves many organisations struggling with how to procure services. In short, there is often no silver bullet for these scenarios but in my experience the core requirements are;
- Spend visibility
- Needs to be easy to use
- Contract or Rate compliance
In this blog post, I’ll demo and outline a small example using Enhanced Limits functionality associated with lean services to purchase some consulting and travel expenses. Limits procurement is a method when the detailed service planning is not completed on the PR/PO but a value limit is applied. The details of what and how is entered in the Service Entry Sheet (SES). The best way I find to think of this from a Supply Chain perspective is; the PO contains the spending commitment or planned spend and the SES is the actual spend but this can be flexible based on your business definition.
When using value limits in the service procurement process the user only needs to assess the total value of the engagement and not need to complete detailed service rate planning; this can be completed on the Service Entry Sheet. Lets look a simple common example – a systems consultant is required. The full details around travel, expenses, and days are not fully known, but a budget estimate of the maximum total has been completed. So to represent this in an easy format we raise a Limit Based Purchase Requisition;
Please note – you do not have to have a Purchase Requisition. This is dependent on the business process but for this example, I will use a requisition.
From with the Manage Purchase Requisition Professional App (F2229) open the app and select “Create”. Within this create we do not use the Items section but Limit Items section
Select the Create button then Service
Once you have completed, save the PR. Note you can have multiple limit lines – i.e project milestones or various scope of works can be managed in one order.
Once you have saved your PR you can get a view of what has been created.
Either convert the PR to PO or Create a Limit PO directly if that is the business process.
To confirm that the service has been completed and create a Goods Receipt (GR) this is completed by using the Manage Service Entry Sheets App (F2027).
If you have an Service Entry Sheet already you can use the filters to narrow down the list or select the Create Button to generate a new entry sheet.
When the create button is select the create Service Entry Sheet screen is presented. Complete the basic data with a description of the SES. The posting date and Reference PO. Once you enter the reference PO you can select the applicable lines via a pop-up. Handy for milestone billing.
Before completion and save – notes and attachments can be added. Once done save the entry and submit for approval if required.
Using the display PO app you can also see the relevant GR’s that have been completed from the SES.
So to recap by using Enhanced Limits the service procurement process can be simplified, visible, and transparent where the spend has occurred. This then allows for further spend analysis as needed. Limits procurement is often an overlooked business process option and with enhanced limits and Fiori can make the end-user experience more simplified.
Note – Screenshots taken from SAP S/4HANA CLOUD 2008
For more details;
- SAP Note 2913747 – Item Category Enhanced Limit – https://launchpad.support.sap.com/#/notes/2913747
- SAP Note 2710815 – Goods receipt for PO with product type = 2 (services) – https://launchpad.support.sap.com/#/notes/2710815
- SAP Note 2897493 – Lean Service Procurement in Maintenance Orders – https://launchpad.support.sap.com/#/notes/2897493
- Lean Services – https://help.sap.com/viewer/af9ef57f504840d2b81be8667206d485/2020.000/en-US/d764a22aee5340e695df3fef0f25faa0.html?q=lean%20services
- Lean Services SES – https://help.sap.com/viewer/af9ef57f504840d2b81be8667206d485/2020.000/en-US/d764a22aee5340e695df3fef0f25faa0.html
- Lean Services Account Assignment in SES – https://help.sap.com/viewer/af9ef57f504840d2b81be8667206d485/2020.000/en-US/26426b024677456c9cec460e8c07687c.html