[SAP Community Call] Leveraging SAP Conversational AI and SAP Intelligent RPA for Dispute Management
Dear SAP Community,
SAP Conversational AI and SAP Intelligent RPA teams are pleased to announce a new SAP Community Call!
Title: Leveraging SAP Conversational AI and SAP Intelligent RPA for Dispute Management
Date: December 17, 2020
Time: 04:00 PM CET / 10:00 AM EST
Duration: 1 hour (including Q&A)
Summary: In this session, we will explain how dispute case processing and follow up tasks can be automated using Intelligent technologies. Dispute management chatbot solution is implemented by leveraging SAP’s intelligent technologies – SAP Conversational AI, SAP Intelligent Robotic Process Automation – interfaced with SAP S/4HANA on-premise system.
The following topics will be covered:
(b) Challenges in today’s dispute management process
(c) Solution overview & demo
(d)Technical architecture & deep dive
- Peter Engel (Solution Owner at SAP Intelligent RPA)