Dear SAP Community,

SAP Conversational AI and SAP Intelligent RPA teams are pleased to announce a new SAP Community Call!

Overview

Title: Leveraging SAP Conversational AI and SAP Intelligent RPA for Dispute Management

Date: December 17, 2020

Time: 04:00 PM CET / 10:00 AM EST

Duration: 1 hour (including Q&A)

Summary: In this session, we will explain how dispute case processing and follow up tasks can be automated using Intelligent technologies. Dispute management chatbot solution is implemented by leveraging SAP’s intelligent technologies – SAP Conversational AI, SAP Intelligent Robotic Process Automation – interfaced with SAP S/4HANA on-premise system.

The following topics will be covered:

(a) Introduction
(b) Challenges in today’s dispute management process
(c) Solution overview & demo
(d)Technical architecture & deep dive
(e) Q&A

Register now!

Speakers:

• Afsar Ashraf (IT Manager at Deloitte)

  

   

• Philipp Nies (Senior Consultant at Deloitte)

• Peter Engel (Solution Owner at SAP Intelligent RPA)