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Author's profile photo Sabine Dannat

Major Solution Update to SAP Logistics Business Network-global track and trace option

In recent years the challenges for the logistics sector have increased considerably. Whereas customers are demanding shorter delivery times, the flow of goods increases significantly. In addition, there are problems such as a lack of fleet capacities, shortage of skilled workers, increasing traffic density and increasing cost pressure due to dynamic supply and demand drivers and variables. As a result, information is often siloed or delayed, and shippers don’t get a complete view across operations that they have outsourced to service providers.

They need to find better ways to connect to their networks and a central, interoperable platform for all involved to orchestrate collaboration across modes and to communicate and collaborate efficiently. Ultimately, companies strive for perfect order fulfillment, while keeping costs down and optimizing resource utilization across the complete value chain in an international context. A cross-company view of the supply chain is required to be able to cope.

The opportunity for the future will be a neutral, multi-modal, global network connecting logistics partners and systems.

SAP Logistics Business Network provides you with an increased business speed through an always on, secure network of networks – a multi-network and partner collaboration for the end-to-end logistics execution.

With a network of networks for logistics, you can get real-time insights globally, collaborate efficiently with business partners and discover new trading partners, guarantee freight coverage and competitive pricing, while at the same time identify bottlenecks and mitigate risks as soon as they arise.


SAP Logistics Business Network – global track and trace option


Effective October 19, SAP released a major solution update to the SAP Logistics Business Network – global track and trace option, featuring solution templates for end-to-end sales order fulfillment, integrating ERP sales order monitoring with milestone, and geolocation tracking from the connected logistics service provider and carrier network.

APIs, published in the SAP API hub, allow connectivity to any visibility provider platform, carrier and logistics service provider.

With the SAP Logistics Business Network – global track and trace option, customers receive their own tenant, into which SAP delivered template scenarios can be implemented and extended.

The solution updates enable customers to

  • Monitor end-to-end order fulfillment from order placement, delivery and shipment processing in ERP, integrated with multi-modal shipment progress visibility, captured from your connected carrier and logistics service provider fulfillment network
  • Connect to visibility providers and receive milestone and geolocation tracking data with predictive time of arrival
  • Understand the impact of shipment delays correlated to orders
  • Provide E2E order visibility to your customers
  • Send email notifications to stakeholders in case of exceptions or trigger follow-up activities leveraging a rules framework
  • React promptly to evolving deviations from the plan and changed conditions

The SAP Logistics Business Network, global track and trace option, connects and integrates track und trace data enterprise- wide and allows you to mitigate risks as soon as they arise. Improve the customer experience, ensure higher throughput of goods and achieve operational efficiency at the same time.

For more information or questions, please visit your SAP Community SAP Logistics Business Network Q&A area.



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