Context-driven knowledge & learning with SAP for Me
Your Digital Companion
SAP for Me is part of SAP’s Digital Front Door concept. Its purpose is to provide a holistic overview on all your personal user and company account activities.
Customers nowadays often find themselves confused working with software companies. The field has grown more and more complex and the digital transformation – while being a positive and necessary transformation step of our business world – may even add to that complexity at times. Therefore, SAP decided to offer a one-stop-shop-portal to partners and customers in order to streamline their activities, provide a central interaction platform and provide major insights into all lines of business users are engaged with. To sum it all up in one sentence: It’s there to connect the dots.
The Key Role of Learning
So, what does learning have to do with all of this? As we all enter into the Cloud world, education – and especially the concept of lifelong learning – is growing more and more important. Silos are broken down as we abandon the established on-premise installations and move into landscapes of streamlined and scalable Cloud applications. Automatic updates mean that we all need to keep up to speed at all times, embracing new functionalities as they are released. More than ever, learning advisory and recommendations are key elements of a sustainable learning concept – on company and individual level. Online learning tools like the SAP Learning Hub have already revolutionized our understanding of learning consumption and pairing this on-demand availability and the user- centric approach with an intelligent recommendation management is the way to optimize user learning experience and maximize the business value of company learning programs. This is where SAP for Me can support customers and partners to better monitor, understand and steer company (as well as personal) learning journeys.
The Structure of Learning Elements in SAP for Me
So, let’s start with monitoring. The first thing that comes to mind when thinking about bringing learning data into a customer portal is, of course, reporting, which was realized as the first learning card in SAP for Me in the form of basic KPIs. For the future, we imagine learning reports as a two-tiered self-service landscape, providing an overview of the most important numbers in SAP for Me plus a jump-off to a more sophisticated, in-depth reporting landscape. This accounts for user roles as well as company learning management functions. Numbers include Cloud learning programs like SAP Learning Hub, but also instructor-led training and certification numbers. With SAP’s Stay Current program being applied to more and more Cloud product lines, the latter is becoming a business-criti
cal element for partners, who will get to know SAP for Me as a powerful tool, also regarding their skill management.
Beyond that, a central element of a sustainable, state-of-the-art learning experience is context sensitivity and intelligent recommendation management. For future company learning programs, this mechanic will be crucial. Therefore, it is also the basis for SAP for Me’s knowledge & learning strategy. Besides insights into company and personal learning, the portal already provides context sensitive and intelligent recommendations by leveraging your company info e.g. on product portfolio. This way, users are always informed about possible learning journeys directly within the product page. However, these existing features are only the beginning. After starting out with personal and company learning data and a basic recommendation scheme, the next steps in the knowledge & learning area are focused on accommodating SAP partners in their new SAP for Me environment and facilitate their skill-management (transforming into a lifelong-learning approach). SAP’s ultimate aim in that respect is to offer the fully automated smart-guided learning environment for SAP partners and customers – SAP for Me being an integral component of that strategy.