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Customer Influence for SAP S/4HANA Cloud – Frequently Asked Questions

Please find below the most frequently asked questions with answers from SAP around the use and concepts of Customer Influence for SAP S/4HANA Cloud.

Here are the topics we cover in this FAQ as of now:

  1. Getting started, how do I find the right session?
  2. Can I search for a request prior to submitting it?
  3. Where do I see the requests that have been submitted over the last days or weeks?
  4. What do the different status values mean? Where do I find them explained?
  5. Where do I see the voting threshold of a session?
  6. What is the purpose of the votes and the voting threshold?
    What if a request does not get enough votes over a certain period of time?
  7. Where do I find updates on my request?
    How do I know when a request has been delivered?

For detailed answers to the above names questions, get a copy of your step-by-step FAQ guide here.

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