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RPA Use Cases In A SAP System

SAP has made it easy to integrate Robotic Process Automation (RPA) within a business. RPA utilizes robotics to take mundane, rote tasks from employees, and assign machines to do them, freeing up staff for more complex tasks. Within a business, it can be challenging to figure out if a process should be automated. Even if it should have automation introduced to make it more efficient, there’s also the consideration of whether the company should dedicate resources towards it. Complex tasks such as SEO (that companies like Yeah Local offer) can’t be automated, for example. However, there are several clear use-cases where RPA can significantly benefit the business’s processes.

Interface Monitoring

Within an SAP environment, interfaces exist between different systems. On any given day, these interfaces help to complete hundreds, if not thousands of transactions. However, feedback from transaction failures is not immediately apparent. Businesses users tend to realize that their transactions aren’t going through when they check the interfaces. Ideally, having someone check the interfaces for daily problems would allow the business ample time to respond to errors within the system. This task doesn’t require complex thought, is repetitive, and deals with every single transaction the company does during a day. These factors make it an ideal candidate for RPA implementation.

Purchase Order Follow-Up

When a purchase order goes to a vendor, the company usually needs to follow up on it. From the issuance of the purchase order to the receipt of goods, the business may perform numerous follow-ups. However, the process for dealing with each purchase order remains the same. There’s no single unifying report that users can rely on to guide them on what questions their follow-ups have already resolved and which ones are outstanding. Since these follow-ups deal with all of the business’s purchases, it’s a high cost. By implementing an RPA bot to hunt down and categorize these disparate information points into a single report, a business could potentially make their follow-up system that much more efficient than it has been to date.

Data Consistency Monitoring

Many manufacturing facilities rely on live production data for slight adjustments and analytics. Inconsistent data could lead to malfunctions within several parts of the company’s processes. When data inconsistency occurs, users need to trace each system to find out where the inconsistency is and pinpoint the problem before fixing it. With a scheduled RPA system, a business could automate most of these issues. The processes that rely on data consistency could automatically run the RPA consistency monitor to collect and export the data stream details periodically, and highlight anomalies before they break the system.

RPA with SAP is a Winning Combination

RPA can offer a business much information if it’s implemented properly. Sadly, while many companies claim to be in support of RPA within their companies, they never take the plunge to implement practical improvements. These suggestions are only a few of the hundreds of potential use cases that exist within any business environment. Companies can look at their procedures and see which ones are mundane, repetitive, and economically significant enough to warrant automation.

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  • Thanks for the insightful article Owen. Please let me know if you are aware of any SAP IRPA implementation for interface monitoring. I am interested in trying this out.