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Add My inbox app to the SCP CF Portal


21.3.2021: There is better way how to add My Inbox into SAP Launchpad so I wrote a new blog post. This procedure is mostly deprecated, but it can still be useful in some special cases.


Recently I implemented Workflow solution for the customer who started using SAP Cloud Platform. My Inbox application is standard and preferred way how to handle user tasks in the workflow and therefore I had to provide a way how will approvers  (customers/users) access that application.


At first, let me inform you that this blog post is about Portal site on Cloud Foundry. I don`t consider here other options like Portal on Neo platform or on premise My Inbox.

So considering Portal on Cloud Foundry there are at least three different ways how to access My Inbox.

  1. Directly by the link through application router
  2. Through portal page implemented inside MTAR application using the portal service as a resource
  3. On the portal site of the Portal SaaS

First two options are more or less just for development and testing purposes or for special purposes. Normal use case usually delivered to the customer is the 3rd option, where you can work with roles and educated users from the customer company can maintain the solution by themselves.


So how to add My inbox application to the Portal service?

The trick is to create destination which will route all the communication to you app router (deployed as a MTA application), which has prepared routing for the SCP workflow.
<<<link to blog describing creating that app router >>>
Then create tile using that destination.
On the first tab page – attributes you have to provide Title, Description and option whether to open app in place or in a new tab.
Although more important are data on the right side of the screen.
There you have to choose system (or destination) where the application is stored. Choose that destination you have created a moment ago.
Then choose type of link to SAPUI5 and provide component name of application.

My Inbox has component name


On the navigation tab fill semantic object

and Action


Here is also the important detail. By default, My Inbox application call service TASKPROCESSING. In our SCP scenario, no such service is present. Therefore it is necessary to reroute that call to the service /bpmworkflowruntime/v1/tcm/ which provides data instead.

So add parameter to the navigation configuration

Name: tcmURL 
Default Value: /bpmworkflowruntime/v1/tcm/ 

Also don`t forget to check the option for additional parameters.

I also wrote blog post which describes that problem in more detail. You can find it here.

The end

Now you know which options are available for accessing My Inbox application, how to add that application to the Portal site on the cloud foundry platform and also how to solve problem with TASKPROCESSING service call.

You can off course use generalized version of that process to add any other SAPUI5 application to the portal – all you need is just destination, component name and semantic data. And sometimes some special bit of information like that tcmURL parameter.


You can find this blog post also on my personal blog following the link:

All pictures used in that blog post are taken by myself.
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    • Hello deepika monga,

      not exactly blog dedicated to creating just app router but you can find all necessary info there.

      You just need to create and deploy approuter and add workflow service as a dependency there. Then use that approuter in destination.

      I hope it will help you. But I should probably create small blog post just to cover that topic.

  • Hello,

    We migrated from Neo to Cloud Foundry one custom app extended from my-inbox . From BAS the app is working fine after some correction, however is not working from portal service.  we also applied the step indicated in the SAP note 2932895 .

    Do you suggest some blogs?





  • Hi Vladimír Balko ,

    thank you very much for posting this blog. I am wondering if it is always necessary to add a whole launchpad module to call the myInbox from portal entry site. isn't there another easier way? this approach does not work for me:

    I would be very grateful for an answer.
    Best Regards

  • Hi Vladimír Balko ,


    we made the steps suggested by you. The app is working fine in the portal. We have just a problem on the scenario ID. Basically in the scenarioID on backend side we have a task.

    However in the task definition the information is coming as TASK+WORKFLOWID+ NODE. For this reason the tile counter is showing different from zero. However in the app is showing zero item. We tried with the OSS note 2504045 but it's not working.


    • Sorry Santiago, I probably dont understand what do you want to achieve or what is the problem.

      You wrote that you want to deploy My Inbox using SAP router, but I cant think of the connection. SAP Router is component which allows you to connect to the on premise system and this blog is about My Inbox on cloud platform.

      Can you please specific more about what you need?


      • Hi Vladimir, thanks for you response.

        In this example you are deploying MyInbox using a standalone app router, am I right?

        In my case, I want to deploy it using the option "Managed by SAP Router", that BAStudio gives you when you create a new project from a template.

        Does this help you?


        • Hi Santiago,

          in case, that you want to add My Inbox from SaaS approuter, you can use one from Workflow Management service as described here

          If you want to access My Inbox defined in launchpad defined as a module in MTAR, then you have to acces that resources through serverless approuter - as described in this blog post by Marius Obert. Specifically chapter Make your web apps “serverless”

          • Wow, the SaaS approuter worked perfectly. But i've got another question, how can I specify in that standard app the odata service I need to consume (in this case, TASKPROCESSING), or a destination pointing to my service?

            I mean, how can I redirect the tcmUrl parameter to a destination defined in my subaccount? Is that possible?


          • And why do you need this? My Inbox from Worfkflow Management is configured to make requests to taskprocessing by default. You dont need to define your own tcmUrl parameter.

          • Actually I need this app connected to a S4/HANA backend, that has that service exposed through SCC. I mean, when i deploy the standard app, it gives errors regarding the tcmurl parameter because it doesn't find any endpoint of taskprocessing.

          • Hi Vladimir, I could setup this correctly. Do you know if I can activate the Approve Purchase Contracts app in the same way I did with MyInbox? Thanks!

          • Sorry Santiago Cajal ,

            but I doubt, that it is possible in BTP Launchpad. At least in a simple way.

            Approve PO extension to My Inbox on premise are standard application, which is delivered by SAP in a on premise component and therefore it was easy to just activate it and it was ready to use.

            But right now you are on BTP - so on cloud - different environment.

            What came to my mind is to federate My Inbox 2.0 from backend system if you have S4 on premise

            Or the hard way - reimplement that functionality by yourself and use it in cloud.