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Author's profile photo Appala Naidu Uppada

Cloud Integration – Customer Test Service & Preview Tenant


SAP Cloud Integration now offers Preview tenant service for all customers entitled with SAP Cloud Integration, customer test service (8007949).  This feature is available only on Neo environment with August 2020 release.

Here I will guide you through the steps involved to take advantage of this offering.


What is SAP Cloud Integration, customer test service ?

This service offers you with specific regression testing for SAP Cloud  Integration.

This test service mitigates the risk of business disruption caused by regression risk for custom built integration flows. It offers a preview tenant and testing of the integration flows as part of a customer specific regression test suite for every incremental software update.Refer Quality Assurance to get more details on how it works.

You can place an order for test service via SAP Store. Remember to link this order with an existing CPI Contract Global Account to take advantage of the complimentary offering of preview tenant. We recommend you reach out to your Account Executive to place an order on your behalf.

Watch the video to get an overview on the service.

For additional queries, do not hesitate to write an email to

NOTE: Entitlement to SAP Cloud Integration, customer test service would not provide an additional CPI-PI tenant.


What is Preview tenant ?

A preview tenant is a chargeable, non-productive tenant which receives the monthly increments with a week lead time to all other tenants. It means that you can access and test new or enhanced functionality a week prior to actual release timelines.

You can refer blog on how we do software updates.

All CPI-PI customers who are entitled to use ‘SAP Cloud Integration, customer test service’ can mark their non-productive CPI-PI tenant(s) as preview tenant(s).


Marking a tenant as preview tenant

Once you are entitled to CPI Tenant & Customer Test service on a Global Account, you can mark one of your existing tenants as preview tenant as shown below:


Self-service provisioning of Preview tenant


Step 1: Navigate to Subaccount > Services 


Navigate to Services


Step 2: Choose Process Integration tile and then choose Configure Process Integration


Configure Process Integration

NOTE: If you are getting an error accessing the link, resolve it by assigning the roles as mentioned  here 


Step 3: Choose EditPreview tenant check box > Save as shown here:


Edit Configuration



Save Configuration


Saving the configuration marks your tenant as Preview tenant. You can expect the subsequent monthly software update to be rolled out a week prior for these tenants.

This blog summarises the advantages of SAP Cloud Integration, customer test service and how you can take advantage of preview tenant offering.

Hope you enjoyed reading the blog. See you in another interesting blog soon.


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      Author's profile photo Christian Grunwald
      Christian Grunwald

      Important: the service of testing iFlows (SAP Cloud Platform Integration, customer test service (8007949)) is independent from the SCP version (Neo or CF)! Only the preview client is available on Neo for now and not for CF.

      Author's profile photo Henry Banks
      Henry Banks

      Hi Christian Grunwald thanks for the info. Would you happen to know if the preview option is available on CF yet? if not, what's the roadmap for this? Regards, H

      Author's profile photo Jens Schwendemann
      Jens Schwendemann

      Any news on availability of preview tenant on CF?

      Author's profile photo Appala Naidu Uppada
      Appala Naidu Uppada
      Blog Post Author

      Dear Jens,

      We are in discussions phase to provide Integration Suite level preview tenant feature in the second half of next year. We could not finalize the timelines w.r.t roadmap. we shall update you once we finalize it.



      Author's profile photo Mark McIntyre
      Mark McIntyre

      Hi Appala Naidu Uppada

      Are there any updates on the Integration Suite level preview for CF this year? Were you able to finalize the roadmap?

      Author's profile photo Jemil Gambo
      Jemil Gambo



      Is there any update to this feature being available in Integration suite for CF

      Author's profile photo Henry Banks
      Henry Banks

      Hi Appala Naidu Uppada any updates on this roadmap item ?  CPI Preview tenant on cloud foundry?

      i could only see this item on the public roadmap  "Postpone updating productive tenants" and "Test new versions on a test tenant" - not sure if that's the same? 

      regards, H