Maintenance Order: Determine the delivery address for external operations

You may have found that determining a delivery address for external operations is not possible like it is for components. To make this possible, we have implemented a solution to determine the delivery address also for external operations by different addresses from a maintenance order. Also, this delivery address is taken over to the correspondent reservations or purchase requisitions. In case of changing a reference object or location address, you will be asked if you would like to update the delivery address automatically.

To make use of this new functionality, you need to set up your access sequence for determining address data in Customizing for Plant Maintenance and Customer Service under Maintenance and Service Processing -> Maintenance and Service Orders -> Functions and Settings for Order Types -> Define Access Sequence for Determining Address Data. You can use the options Order, Functional Location, Equipment, Ordering Party, Goods Recipient and Location to determine the address data from the order to the relevant operation by order type and plant combination.

Customizing

You can also overwrite the automatically determined address while creating an indiviual address for the operations. Via a new column on the operation and component overview, you can see directly whether an individual address is assigned. The individual address can be taken over to the suboperations or to the assigned components.

Operation Overview

The new functionality is now available with SAP Note 2938439, or with the SAP enhancement package 8 for SAP ERP as well as for SAP S/4HANA 1809, 1909 and 2020. You can enable the new functionality by implementing either the SAP note or the corresponding support packages and switching on the Enterprise Asset Management Part 15 and Simplified Management of EAM Functions 16 business functions for the classical user interface and for the SAP Web UI for Plant Maintenance respectively. To find out more, refer to the linked note.

We’d love to hear your thoughts on the new functionality, so please comment if you have any questions!

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