Continuous Quality Check for SAP Customer Experience
Please refer to this blog for updated information.
As part of SAP Enterprise Support customers can request Continuous Quality Check Services.
These services will connect you with an SAP Expert to analyze your system and/or situation based on real life data from your systems. Depending on the topic, you will be given the chance to provide more information (i.e. via questionnaire) that will be part of the analysis. After each service, you receive a service report with an executive summary, findings and a detailed action plan to mitigate risks or improve your situation.
Here we will share a quick list of the services. See Continuous Quality Check & Improvement Services for details.
Going Live Support
The continuous quality check going live support service within continuous quality checks is a standardized method to support companies during their critical go-live steps.
The continuous quality check SAP EarlyWatch Check analyzes the components of your SAP solution, your operating system, and your database to determine how to optimize performance and keep your total cost of ownership to a minimum.
Available for: C4C
The continuous quality check for implementation service guides you to a smooth start-of-production and a technically robust operation of your SAP software solution. Through a defined delivery plan, your core business processes and interfaces are optimized and the GoLive of your implementation is secured.
SAP Business Process Performance Optimization
The SAP Business Process Performance Optimization continuous quality check service analyzes and optimizes the performance of business processes.
Interface Management for Cloud Integration
The Continuous Quality Check Interface Management (CQC IFM) within Enterprise Support helps to optimize the return on the customer’s investment in your SAP software by protection against unforeseen costs caused by interface problems. It should help to increase technical stability, performance, throughput, and maintainability of interfaces in the customer solution that are based on SAP technology
Available for: C4C
How to request a CQC service?
Create an incident under component SV-BO-REQ (SAP Note 1296527) or
Contact the SAP Enterprise Support Advisory team via our Customer Interaction Center (CIC)
Please refer to this blog from Monica Domingo for updated information.