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Author's profile photo Archana Shukla

Automatically Setup Workflow Management in SAP Cloud Platform Using Booster

We have released SAP Cloud Platform Workflow Management in June this year as part of Digital Process Automation in SAP Cloud Platform Extension Suite. It comprises of workflow, business rules and process visibility capabilities.


One of the challenges that are faced by the users are installation and setup of these different services in cloud platform. It involves standard steps like adding entitlements, assigning quota, creating services instances, creating role collections, assigning these role collections to users etc. Though these steps are standard and can be easily done but as they are manual and have to performed in an order – there are high chances of slip-ups which eventually lead to numerous failures while implementing a use case or working on PoC. It then leads to tedious activities of debugging to find the cause of failures – which could have been avoided if the setup has been done accurately, without mistakes.

Automation is the key. With Booster, we have now fully automated the setup of workflow, business rules and process visibility services in cloud platform, cloud foundry environment.

⇒ to know more about booster in general follow these blogs: blog1 and blog2

With just one-click and few configuration options, you can now easily and effectively setup all the services in your cloud platform account.


This not only improves your experience with setting up these services but also boosts your productivity and gives you quick access to the tools to start working on your project.

This onboarding booster is currently available in cloud foundry trial. This onboarding booster is now available in cloud foundry trial and enterprise accounts.

Follow the tutorial to setup your trial account using this booster. When the booster completes, you will have these setups done in your trial account:




This is a major step towards improving your cloud account installation experience. Go and try this booster to onboard workflow management in your account, and let us know your experience.


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      Author's profile photo Vladimír Balko
      Vladimír Balko

      Hello Archana Shukla,

      thank you for the great work in area of SCP Workflow Management and included services.

      We have SCP (not trial) with Workflow Management subscription, but I cannot see Booster for it in our global account.

      Am I missing something or is it for support ticket?

      Author's profile photo Archana Shukla
      Archana Shukla
      Blog Post Author

      Hello Vladimir,

      Workflow Management Booster is currently only available in Trial. It is planned to be available in Enterprise accounts in Q4 of this year.

      Author's profile photo Archana Shukla
      Archana Shukla
      Blog Post Author

      Good News! The Workflow Management Booster is now available in enterprise accounts as well.

      Author's profile photo Marna Parodi
      Marna Parodi

      dear Archana,

      I wonder if you could help me solve an issue with the Booster on trial.

      I am trying to setup everything in order to take part to a series of hands-on sessions about Intelligent RPA. I have already tried several times to run the Booster, but it always fails when creating instances.

      The error message suggests to try a manual creation, I've tried that too, in 2 ways and I still cannot succeed

      1. If in order to create instances I follow these instructions:, then I get an error at my fist attempt (business-rules instance, see attachment failed manual instance creation 1.png)
      2. If I click on the link in the Booster error message I cannot find the service types I should create instances for (see attachment failed manual instance creation 2.png)

      I understand this is rather specific, but do you have any general advice to give to troubleshoot the booster? thank you!



      PS. I have the impression attach image is not working, apologies and thanks again


      Author's profile photo Gregor Wolf
      Gregor Wolf

      Dear Archana,

      will the Booster be enhanced to also create the destinations that are needed to use the HTML5 applications provided by Workflow Managment in the Launchpad Service? I had to find the blogpost: Add My inbox app to the BTP CF Launchpad site from Vladimír Balko to then create 4 destinations manually.

      Best regards

      Author's profile photo Archana Shukla
      Archana Shukla
      Blog Post Author

      Yes Gregor, the Booster update is releasing tomorrow (for trial and enterprise accounts) which will create all the needed destinations for Launchpad. You can run the Booster again, and it will do the needful.

      Author's profile photo Gregor Wolf
      Gregor Wolf

      To bad that this update is not mentioned in the What's New page.

      Author's profile photo Archana Shukla
      Archana Shukla
      Blog Post Author

      It will be updated Gregor with regular other updates once released. Please watch out the space.

      Author's profile photo Jorge Guzman
      Jorge Guzman

      Hi all, someone know how to resolve the issue when the booster fail when try to create the Subscribing to SaaS Applications

      send the next message

      • Workflow Management
      There could be many reasons for the failure. Please refer to Subscription Restrictions for further guidance. If the issue persists, create a ticket on the component LOD-BPM-PFS.

      i try to activate the service manually but fail in the same way


      Author's profile photo Justin Rogers
      Justin Rogers

      I've encountered the same issue, it seems that this booster is broken for trial accounts at the moment.

      Author's profile photo Punk Wu
      Punk Wu

      anyone fix this issue?

      Author's profile photo Raghul Ravinarayanan
      Raghul Ravinarayanan

      Hello Archana,

      I tried to set up Workflow management in my Sap BTP trial account using boosters. But I am getting an error as attached in the Screenshot.


      Author's profile photo Vishal Shetty
      Vishal Shetty

      Even I am facing the same issue.

      Please let me know if you already found the rootcause for the same.

      Author's profile photo Alessandro Spadoni
      Alessandro Spadoni

      sames issue for me... do we need to manually configure all the steps without using the booster?

      Author's profile photo SAMUELE BARZAGHI

      same issue

      Author's profile photo Sijo John
      Sijo John

      Hi Archana,

      We are also getting error "We are sorry, but we have encountered an unexpected internal error. Please try again later."while trying to start booster for Workflow management.Any solution available for this issue.

      Author's profile photo Atta Alvi
      Atta Alvi

      Hello to everyone

      while working on trial btp and on workflows management, received below error message and dont know how to create ticket and where and how to find that platform, kindly help

      An error occurred while processing your request. Retry later or contact the service provider by raising a ticket on LOD-BPM-PFS mentioning the Log ID: 539782ff-dd8e-48a6-940c-701f2c16f3b3 and a brief description.