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Understanding the importance of the employee experience

Human capital management transformation goes far beyond simply collecting data or getting feedback from your employees. Every business can benefit from the ability to truly understand that data and make better decisions for its workforce. This is what creates exceptional employee experiences and makes business better. That’s exactly what EY business leaders set out to do when they chose to implement SAP SuccessFactors.

EY is a global leader in assurance, tax, transaction, and advisory services. With a team of thousands of professionals from across the globe, EY helps build trust and confidence in capital markets and economies, develops outstanding leaders, and plays a critical role in creating a better working world.

In a recent conversation on the partnership between SAP SuccessFactors and EY, Stephen Spears, the Chief Revenue Officer at SAP SuccessFactors spoke to Penny Stoker, Global Leader of HR Services and Faiyz Rushd, Senior Manager at EY. The discussion covered the scope of EY’s Symphony project and its impact on the organization.

 

The path to a better employee experience

Significant changes in EY’s demographics and macroeconomic trends inspired company leaders to consider implementing SAP SuccessFactors. They knew that the company would need to undergo a digital transformation to effectively address these changes. They also understood that this transformation would have to include better tools, better processes, and a different organizational model.

Today, with nearly 300,000 employees across more than 150 countries, EY has one of the world’s largest deployments of SAP SuccessFactors. EY is already using SAP SuccessFactors for onboarding, talent development, performance management, and learning. The insights gained allow EY to rapidly transform its employee experience and ultimately provide the best possible experience for its global workforce.

 

Far-reaching benefits

EY’s own employee experience evolution is already providing key benefits, and the first-hand knowledge gained from the experience will help EY guide other companies through similar HR transformations.

Three key benefits that EY is experiencing following its implementation of SAP SuccessFactors include:

Lower cost of ownership

Managing employee data and the employee experience through the SAP SuccessFactors human experience management (HXM) suite leads to a lower cost of ownership. This is possible because the organization has been able to integrate all of its data into a single tool.

Organizational efficiency

EY has seen an increase in efficiency in its talent organization, as it moves activities into shared service centers. This allows the company to optimize its talent management and work more effectively.

Self-service

EY employees can now access information from their desktop or the mobile app, so they can remain productive, no matter where they are.

In the future, EY plans to expand its implementation of SAP SuccessFactors to include employee central for HR, compensation planning, succession planning and more.

 

Watch the video to learn more about the EY and SAP SuccessFactors partnership and the benefits EY has achieved since implementing this solution.

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