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Author's profile photo Manisha Singh

Ghost Crossboarding 2.0 From Recruiting Management


SAP SuccessFactors Ghost Crossboarding 2.0 is simply Onboarding for internal transfers. All the features and functionality that exists for Onboarding can be utilized for Ghost Crossboarding 2.0 with some modifications.


  • Introduction: Crossboarding 2.0
  • What is Different
  • GCB 2.0 Configuration
    • Initiate Onboarding
    • Employee Steps
    • Conclusion


Crossboarding 2.0 Introduction?

Crossboarding 2.0 which is also called Internal Hire is basically to onboard internal employee who will take up a new role in your organization with internal hire process. It enables to provide internal employees an opportunity to seek other roles within your organization that best suit their capabilities

Ghost Crossboarding 2.0 is the process where the internal candidate doesn’t go through the process defined for the external candidates. The new employment data is created for the candidate in Employee Central.  This provides career growth opportunities to existing resources with the skill and talent to be mapped with organization requirement and explore ways in which they can positively bring value to the organization

What makes it different from the External Hire?

Crossboarding 2.0 provides internal employee with an opportunities to apply for other roles in the organization which suits there capabilities. An organization can have a positive impact by giving career opportunity and growth to existing with right skill and talent. It might not be required to sign the additional disclosures or policies.

Ghost Crossboarding 2.0 helps to create a process where the event derivation is created in employee central without much manual intervention.


Ghost Crossboarding 2.0configuration?

The standard onboarding process makes the candidate go through several steps from collection of Personal data to submission of compliance forms etc.

For Ghost Crossboarding 2.0 the candidate doesn’t need to go through the new hire data review step, Personal data collection step or compliance step. To meet this requirement we need to make changes to the business Rule ONB2_ECDataCollectionCheck.

Employee Steps:

  • Apply for Job – Internal candidate goes to the careers and search for the openings.
  • Click on Apply.
  • Job application screen pop ups, where the address and other data gets auto populated from employee profile.
  • Make sure that Employee Central and Employee Profile data are in sync.
  • Go ahead and apply for the job

Initiate Onboarding:

The candidate recruitment steps gets completed and candidate moved to “To Be Hired” step.

This is similar to how we initiate Onboarding for external candidate in system. SuccessFactors system automatically recognizes the candidates as internal and process the Crossboarding 2.0 steps. We don’t have to do anything from our end for system to recognize the candidate as internal or external.


Ghost Crossboarding 2.0 Completed:

  • No new hire data review steps executed.
  • No personal data collection step executed
  • No Manage Pending hire step is there for Internal candidate
  • A new record is inserted in employment Information
  • So the New record gets created with new position details and dates.
  • The business rules need to be created in employee central to evaluate change in the employee job information and update the Event and event reason.

Trigger for an automatic transfer process for internal hires can be created if there is Intelligent Services and an integration with Employee Central.


As the product will grow may be more new enhancement will be observed and changes in the process may also be observed, but while doing one of the implementation for Onboarding 2.0 I realized the need for this document and process to follow. It is by my experience and knowledge which i came up to the stage and reflected in this blog. Hope this will help whoever is there implementing or in a plan to implement Ghost Crossboarding 2.0.

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      Author's profile photo Suresh Ganesh Prabhakaran
      Suresh Ganesh Prabhakaran

      Hi, this is good information. Helped me to understand to kick-off cross-boarding configuration.

      Author's profile photo Mohit Maheshwari
      Mohit Maheshwari

      Thanks for sharing Manisha! This is very helpful.

      Author's profile photo Nathan Wilkinson
      Nathan Wilkinson

      Thanks for this but I have a few questions:

      Why do you refer to it as ‘Ghost’ crossboarding as what you describe is the classic example of crossboarding, why have you added ‘ghost’?

      Secondly you need to mention a few more things:

      1. when the change lands in employee central, if you have a workflow associated with event reasons as on H12022 the workflow will not be triggered, hopefully this will be fixed in H22022
      2. When the change lands in EC you need to check that all rules work as some rules so not work in this scenario
      3. If you have event reason derivation enabled in EC then it is important that you turn off the ERD rules in the onboarding context
      4. Finally you need to be aware that crossboarding is only really supported of moves within the same legal entity, if you are moving across a legal entity you need to check with the EC consultant and they may need a termination and rehire