1. Always use Firefox browser in Private mode. (You may try Chrome, but I find occasionally it's not as dependable and remember some SSO)
2. In Firefox, select the Options menu. In the Search box, type "certificate"
4. Click on Ask you every time radio button
5. Next, be sure to clear cache. Type cache in the Search box.
6. Click on Clear Data.
7. Restart the browser, just to be safe.
8. When it's up again, go to your CPI URL. You will get a popup for User Identification Request. It will display your SSO certificate. It may even ask you multiple times.
You must ALWAYS select Cancel ! It may even ask you multiple times, but always click on Cancel.
9. It will eventually prompt your CPI login credentials:
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