Situation handling – new use cases introduced with SAP S/4HANA Cloud 2005
You may already be aware of Situation Handling and might already be using it. Here is a detailed blog on how to create your own situation template and configure the trigger, display of notifications according to the business scenario.
In this blog I have compiled a list of new use cases for Situation Handling introduced with 2005 by Scope Items and Line of Business:
|Scope Item||LoB||Template Name||Link to Fiori App||Description||Further links|
2V7 – Monitoring of Goods and Invoice Receipts
2ZS – Machine Learning for Monitoring of Goods and Invoice Receipts
OV7 – PSM: Monitoring of Goods and Invoice Receipts
|Finance||GR/IR Deviation Exceeds Threshold||F3302||
With this template end users of Reconcile GR/IR Accounts app, can be notified of the following immediately:
· purchasing document items with high amount deviations between goods receipts and invoice receipts
· items with differences that exist since a long time and need quick clarification.
|2V7 – Monitoring of Goods and Invoice Receipts||Finance||GR/IR Clearing Processor Was Changed||F3302||
With this template the processor is informed that
|BML – Physical Inventory Count and Adjustment||Manufacturing||Physical Inventory Monitoring||F0379A||With this template the responsible members of your organisation (for example warehouse clerks or inventory managers) are informed
|3TD – Sales Commissions Internal Sales Representative||Sales||Sales Contract Fulfillment Alert||F2026||With this template specific members of your sales organisation can be informed about unexpected progress in sales contract fulfilment.||help docs|
|3TD – Sales Commissions Internal Sales Representative||Sales||Delivery Insights for Sales Orders||F1814||With this template you can inform the internal sales representative about an IoT event in the handling unit of a delivery created from a sales order.||help docs|
|3TD – Sales Commissions Internal Sales Representative||Sales||Delivery Insights for Sales Order Items||F1814||With this template you can inform the internal sales representative about an IoT event in the handling unit of a delivery created from a sales order item||help docs|
|3XK – In-house repair||Service||Precheck of Repair Object Delayed||F4050||With this template you can inform customer service representatives when
|43B- Service Management Overview||Service||Service Contract Due to Expire Soon||F3763||With this template you can inform the customer service managers about
|3D2 – Service Order Management and Monitoring||Service||Service Confirmations Required||F3571A||With this template you can inform customer service managers
Hope you find them useful. Have you come across instances where situation templates don’t exist yet, but will be very helpful? Eager to know more on this.