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Author's profile photo Dharmin Thakkar

PFS URL for the instance – Tenant id


We have got multiple requests to get the tenant id which is a mandatory field while raising the PFS URL to SAP.

Below are the ways you can find the tenant id:

For Customers Instance:

  • Your customer must have received an email with complete details like initial password, Company id, Datacenter. The subject line would be ‘Initial password for your SAP SuccessFactors HCM suite’
  • You can also check from the cloud availability center if you have access to it. Kindly check the KBA –

For Demo instance:

  • For demo instance, you can find the tenant id from the notification you receive about the expiration of your instance.

For request PFS URL kindly refer to the Onboarding 2.0 handbook –



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