Personal Insights
New Documented credit decision (DCD) solution with workflow for Financial supply credit management (FSCM) in S/4HANA 1909 release
Credit management is one of the most important aspects in ‘Order to cash’ flow. SAP had two system solutions for credit management – one is credit management (FI-AR-CR) with Sales & Distribution and another with Financial supply chain management (FIN-FSCM-CR) which has more advanced functionalities. In S/4HANA, FIN-FSCM-CR is mandatory to be used for credit management as stated in note 2270544.
Sales orders blocked in credit check are released through ‘Documented credit decision’ (DCD) in S/4HANA. SAP has further enhanced the creation of DCD solution through Workflow in S/4HANA 1909 release. My present blog is first to discuss on Documented credit decision (DCD) with credit management in S/4HANA 1909 release.
Credit check in SAP can be set to take place at the creation of sales order, delivery and at goods issue in a typical order to cash cycle. A sales order is blocked for credit if the credit exposure exceeds the set parameters for credit limit / control for that customer and then a ‘Documented credit decision’ DCD is created as a Case in FSCM in S/4HANA as in below image. Credit manager or Credit analyst decides whether to release (or reject) the sales order for credit block.
Below image shows a sales order blocked for credit and a DCD created as a Case in S/4HANA 1909 release.
Now, if this DCD is approved by Credit analyst , then the sales order gets released subsequently as shown in below image.
Now, this solution of DCD has been enhanced in S/4HANA 1909 release. In real life, this DCD should be approved by a credit manager / analyst i.e not by the person creating or working with sales order. With 1909 release , the task of creating the DCD is delegated to the generic workflow user (SAP_WFRT) to avoid the requirement of credit management authorization to a sales person . The event created for DCD for a blocked sales order is shown in below image.
The important configuration for creation of DCD through Workflow in S/4HANA 1909 release is the below setting in SWE2.
Refer the SAP Credit management configuration guide as in below link for more details.
This creation of DCD through workflow makes the credit management solution more robust.
This blog is based on my personal insight, observations and tests. Will appreciate your feedback and comments.
Hello Mirnal,
It is veery useful document you shared.. keep it up.
Thanks @Mrinal Kanti Roy for your presentation.
Based on your implementation, could you give an example of the Business side of the new benefits of this approach than others.
Thanks ..
In my views , business benefit is the separation of DCD from the sales persons activities..
Hi Mrinal
I would assume that the workflow will send a message via Fiori Inbox App to the Credit Clerk, who is in charge of this Customer to look into the Credit Case and make a decision.
Otherwise, how this Credit clerk will know about a new task to look into the Credit Case?
BR,
Adi
Dear Mrinal
Thanks for amazing blog.
I have a query : We have migrated from ECC to S4H 2020. Customer wants a report which shows details of user who released sales order that was blocked due to credit block along with other details like release date time etc. If we use UKM_CASE or UKM_MY_DCDS, Can we get this report in standard in S4H ?
In ECC, this report is not present in standard functionality so customer has developed custom report on top of release being done using VKM* tcode.
Regards
Kapil
Hello Mrinal,
thank you for Great content.
We are implementing CM solutions between S/4 FSCM and ECC via PO. Which Standard service to be used for DCD approvel call to ECC and Rejection is called without PO, i.e is it a manual task.
Please help me with your inputs.
Regards, Ravi Neelagiri
Can any one tell me what is the attribute table that we have to select to configure this
Hi Mirnal
thanks for the blog.
One question:
is there a possibility to send a message (notification), as soon as the credit clerk has released the blocked document in ukm_case?
In the "old" ECC-world this was not a problem. In the "new" world I was not able to find anything.
Regards
Sigi
Hi Mrinal and Everyone,
Thanks for detailed blog!
I have a requirement of 3 level of approval process for Document Credit Decision(DCD). As of now DCD approval can be done by credit analyst(via tcode UKM_MY_DCDS) and approver 1 & approver 2 (internally). We need to have credit analyst as first level of approval then approver 1 and then approver 2 as 3rd level approver based on credit limit configuration. We are planning for custom workflow (which triggers after DCD creation) to achieve this functionality.
I am looking for BADI which triggers once DCD is created. I found BADI: SCMG_RECORD_S but it is marked for SAP internal purpose.
I didn't find any customer exit as well for trigger point of custom workflow.
Do you have any suggestion on how to achieve this requirement?
Thanks & Regards,
Vandana
Hello..
I have done similar setting as configuration document but still no credit decision is triggered. Can you pls help?
Thanks