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SAP Intelligent RPA Success Stories – Get to know some of our customers

Launched a year ago at SAPPHIRE NOW 2020, SAP Intelligent RPA has received a lot of interest from SAP customers, especially from large companies using an SAP ERP, whether it is SAP S/4HANA or SAP ECC. Indeed, those customers have found in Robotic Process Automation a very powerful tool to automate tedious repetitive tasks performed every day by their employees, for instance when there is a need to enter data from any external source or legacy system into their ERP.

Here are 4 examples from customers around the globe operating in different industries which have successfully deployed SAP Intelligent RPA:

Villeroy & Boch

Founded in 1748, Villeroy & Boch Group is one of Europe’s oldest ceramics manufacturers. Producing premium tableware and bathroom products, the company operates in 125 countries worldwide.

By deploying SAP Intelligent Robotic Process Automation technology with SAP Cloud Platform, Villeroy & Boch Group enabled tight process integration with their SAP ERP.

Villeroy&Boch Business Transformation Study

Read the full story here. Learn more with this blog post.


REHAU Polymer China Co. Ltd develops innovative polymer-based solutions that enable quality, efficiency, and sustainability in homes, on the road, and elsewhere. As the Chinese branch of the worldwide REHAU Group, the company relies on an in-depth knowledge of materials and extensive experience in technologies and manufacturing processes to meet the wide-ranging needs of its customers from across industries.

The SAP Innovation Services team enabled REHAU to implement SAP Intelligent Robotics Process Automation services on SAP S/4HANA Cloud and become the first go-live of SAP Intelligent RPA and intelligent technologies packages in the APJ (Asia/Pacific/Japan) region. REHAU has achieved greater process efficiency through automatic billing workflows, for instance by uploading 1,000 financial accounting documents automatically, turning four days of work into a 10 minute task.

REHAU Group Business Transformation Study

Read the full story here. Learn more with this blog post.

Daewoong Pharmaceutical

Daewoong Pharmaceutical was established in 1945 and since then has  set its sights on global expansion to improve the lives of people around the world. Daewoong Pharmaceutical moved from SAP ECC 6.0 to SAP S/4HANA and implemented additional SAP offerings, with help from technology partner idsTrust.

As an example of business outcomes, Daewoong Pharmaceutical achieved savings of 5,720 person-hours by launching 22 RPA projects with SAP Intelligent Robotic Process Automation to download external open-market order information and create sales orders.

Daewoong Pharmaceutical Business Transformation Study

Read the full story here. Learn more with this blog post.

Murphy Oil

Headquartered in El Dorado, Arkansas, Murphy Oil Corporation is an independent exploration and production company with a balanced portfolio of global offshore and onshore assets. Murphy Oil produces oil and natural gas in the United States and Canada while conducting exploration activities worldwide.

They launched advanced digital initiatives on SAP Cloud Platform to optimize operations with the help of Incture Technologies. Incture has been delivering technology enabled business innovation to SAP customers since 2006. Its intelligent digital apps integrate people, processes, data, systems, and the Internet of Things to make work easy, and deliver a shift in business performance and people experiences.

With touchless mobile applications based on SAP Intelligent RPA, SAP Data Intelligence, SAP AI Business services, SAP Conversational AI and SAP Cloud Platform Integration Suite, onshore field operators can now operate with improved effectiveness and safety. For instance, 24 million events have been processed from 800 wells to provide comprehensive view, identify data anomaly and suggest correction tasks with 12% cycle time reduction.

Murphy Oil & Incture Innovation Awards 2020 slide deck

Read the full story here. Learn more with this blog post.

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