Start with billing period November 2020: Balance Statements are available on SAP for ME
The monthly Balance Statements are currently delivered by email, with no central location for self-service access, making it difficult to quickly locate these overviews.
Starting from the November 2020 billing period, you will be able to access your current monthly balance statements on the SAP for ME Dashboard as well as through the existing email process. In the beginning the current balance statements will be available on SAP for ME and, beginning of April 2021, we will provide also the historical statements back to the billing period of April 2020. Since the historical balance statements are reproduced, this new creation date will be shown on the balance statements.
To access Monthly Overviews for Consumption Based Contracts on the SAP for ME Dashboard, an S-user ID with the authorization ‘Display Order Information’ is required. Please reach out to a user administrator in your company to request an S-user ID or ask for the required permissions.
For questions, please contact SAP at http://support.sap.com/contactus.
Start with billing period September 2020: Reimbursements listed on the balance statement
Currently, the reimbursements are reflected in the adjusted “Opening Cloud Credit Balance”. This requires the comparison of two subsequent statements to reconcile the reimbursement amount and is not easy to understand.
Starting with the August billing period SAP will provide the information on the reimbursements on the balance statements. Below an example of such a balance statement.
This example contains many reimbursements. Every reimbursement starts with the correction of the wrong charges and includes the reference to the reimbursement period, in the case of seven additional Integration Connections for June, followed by the corrected charges for five connections.
Start with billing period April 2020: Invoice and Balance Statement are separated
SAP separates the Balance Statement and the invoice, because for most of the customer these documents are processed in different business processes and by different contacts.
- The balance statement is sent to the same contact as the combined balance statement before. The customer contact person is either defined in the Cloud Platform Enterprise Agreement (CPEA) or nominated by the customer. This statement is sent every month and in all cases: no usage, usage covered by the cloud credits or overage usage.
- The invoice is sent to the invoice recipient, as the customer has assigned for the SAP invoices. The invoice comes on the standard SAP invoice format and is provided only if an overage appears within the billing period. In contrast to the situation before, invoices with a zero value will not be sent anymore.
Example of the new monthly balance statement
Example of the new invoice for overage