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SAP Cloud Platform – Reimbursements on the balance statement

Start with billing period September 2020: Reimbursements listed on the balance statement

Currently, the reimbursements are reflected in the adjusted “Opening Cloud Credit Balance”. This requires the comparison of two subsequent statements to reconcile the reimbursement amount and is not easy to understand.

Starting with the August billing period SAP will provide the information on the reimbursements on the balance statements. Below an example of such a balance statement.

This example contains many reimbursements. Every reimbursement starts with the correction of the wrong charges and includes the reference to the reimbursement period, in the case of seven additional Integration Connections for June, followed by the corrected charges for five connections.

Start with billing period April 2020: Invoice and Balance Statement are separated

SAP separates the Balance Statement and the invoice, because for most of the customer these documents are processed in different business processes and by different contacts.

  • The balance statement is sent to the same contact as the combined balance statement before. The customer contact person is either defined in the Cloud Platform Enterprise Agreement (CPEA) or nominated by the customer. This statement is sent every month and in all cases: no usage, usage covered by the cloud credits or overage usage.
  • The invoice is sent to the invoice recipient, as the customer has assigned for the SAP invoices. The invoice comes on the standard SAP invoice format and is provided only if an overage appears within the billing period. In contrast to the situation before, invoices with a zero value will not be sent anymore.

Example of the new monthly balance statement


Example of the new invoice for overage


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