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Author's profile photo Gerard Magorrian

Credit Segment 0000 failing the Credit Check

We are getting an error in the sales order relating to a credit check against Credit Segment 0000 but our configuration is maintained for Credit Segment 1000

Even though it was not explicitly requested, the system is checking against multiple Credit Segments while saving a sales order – the following error is encountered:


The reason for this error message is two influencing factors – Firstly, the Customer Business Partner master Main Segment has not been configured with a credit limit:


In most cases this is by design – So how do we rule out the Main Segment from being involved in the credit check?

Customer credit accounts contain two credit segments, one assigned which has been explicitly allocated (e.g. 1000) and another assigned as the main segment (0000). In most cases the main segment has not been configured in the Customer master. When it has a zero credit limit, all sales documents created for this customer will be blocked. The fields highlighted below will correct this behavior by eliminating the main segment from the credit check all together:


Summary – You need to decide for yourself if you want to have this main segment included as part of the credit check. To exclude it from the credit check, Select app; ‘Manage Your solution’ > open Configuration step ‘Create Credit Segments’ 102104 > Deselect ‘Add. Contribution to Main Credit Segment’ and choose ‘On segment level only’ from the drop down.

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      Author's profile photo Vijayendra Tiwari
      Vijayendra Tiwari

      Thanks for sharing!

      Author's profile photo Varun Agarwal
      Varun Agarwal

      Thanks for this Gerard Magorrian

      Author's profile photo Sai Giridhar Kasturi
      Sai Giridhar Kasturi

      thanks for sharing...

      Author's profile photo Murukan Arunachalam
      Murukan Arunachalam

      Thank you Gerard! 🙂 Just adding an additional note for the fellow friends. After maintaining this please run the credit limit check in simulation mode in the BP Master data. When we ran it we go another error that the validity period for the score is in the past. This can be corrected in the BP itself. Cheers!

      Author's profile photo Alexis Otto
      Alexis Otto

      Thank you, this is a nice addition!

      Author's profile photo Amol Rokade
      Amol Rokade

      how did u opened that 'sap credit management : segment data' ?


      Author's profile photo Gerard Magorrian
      Gerard Magorrian
      Blog Post Author

      SSCUI 102104: Create Credit Segment: Select the 'Credit Segment' -> [Details]