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Author's profile photo Erin Christopher

Totango offers SAP Customers Free Customer Success Platform Access AND Free COVID-19 Customer Engagement

Note to SAP Community members: SAP recognizes the importance of the integrity of the SAP Community. In an effort to continue to support the community and at the same time adapt to this time of uncertainty, we are creating a temporary space for partners who have free solutions that can help you continue to move forward. Our intention is to give you direct access to their solutions as they may provide you with practical help to tackle COVID-19 disruptions.


In times like these, we all find ourselves scrambling with what to do next. The companies that will survive and even thrive in these situations are the ones that focus on customers and ensure business continuity; the ones that stay engaged with their customers and continue to provide value.


To help you effectively deliver value to your customers, Totango has TWO free offers for SAP Customers and Partners:


  • 60-Day Enterprise Free Trial. Totango’s SPARK Customer Success platform helps you take the guesswork out of the health and status of your customer base and engage your customers with timely and relevant communication. Understand how your customers’ business is changing, including whether they are at-risk or in desperate need of more of your services.
    • Your free trial includes unlimited access to
      • Single Unified View of Your Customer
      • Real-time Customer Health Score
      • Insights Dashboards 
      • Customer Segmentation
      • Customer Success Playbooks 
      • Email Campaigns 
      • And so much more…

Watch our video to learn how you can start delivering value today.

Sign-up now for a free trial on the SAP App Center and get instant access to Totango Spark.

  • Customer Engagement Toolkit for COVID-19 is designed to give you a complete engagement model and best practices to implement for your business immediately.
    • The Customer Engagement Toolkit for COVID-19 SuccessBLOC provides a template so you can apply it quickly to address your company’s needs. It includes:
      • 5 Customer Segments to help you identify risks and opportunities in your customer base
      • 2 Playbooks to facilitate proactive outreach
      • 4 Email Campaigns to engage your customers

Learn more at the SAP App Center or take a video tour.


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