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Author's profile photo Ghochi Elin Kuswoyo

OpenText Content Server License Key Request


In this blog you will learn about how request OpenText License and install to system. In our S/4 HANA implementation customer needs integrate Document Management System from OpenText.

SAP xECM by OpenText 16.2 is chosen by customer as Document Solution.  customer leverage as Document Archiving first because each particular business scenario has attached document as consideration purpose. SAP provide solution from OpenText Archiving Server, OpenText Content Server also OpenText Directory Server.

Datas are come from User interaction, user do certain SAP transaction and upload documents.  Single view are happened through SAP transaction code, no user view/uplaod documents from Opentext side.

OpenText license is User Based. You have contact your partner to generate from OpenText Portal. SAP Portal does not provide OpenText License.

OpenText license is unforced-license, it means if license usage exceeds from license purchased System still goes on, but will problem when audit matter.

In our scenario, we provide OTCS has two machines, one for Backend (Indexing), one for FrontEnd (Slave) for increase workload. OpenText needs fingerprints ID for requesting license, if we compare with SAP system like hardware key.

Each OpenText Content Server has own different fingerprint, so if we have more than OTCS, we need only from Backend Server.



OTCS    : OpenText Content Server

OTAS    : OpenText Archive Server

OTDS    : OpenText Directory Server



Before request license,we need find fingerprints code from OpenText Content Server system. You can access OTCS Administration page

Search “License” and choose “Manage License” menu


Next, you have to send this code to your partner or if you are as customer who eligible logon to OpenText Portal, you can go with this.

Go to “My Account” menu and choose “Activation/Key”

Focus on System Unique Identifer (SUID) tab, system will provide unique number that identifies your customer number and total of  product licenses ordered.

Choose one of relevant product that will be licensed. e.g. OpenText Content Server

There are 2 icons available if you have not requested before

  Request New License by inputting fingerprint
upgrade current certain product license to higher/laster version

Choose new license request

Paste your fingerprint code and select “Save..” to finalize generating license

Click “Download File….” if you want to download to local then for deploying to system.

as well as we can open contents of license

LicenseIssuer=OpenText Corp

LicenseIssuer=OpenText Corp



Not Done yet…

Suppose your team has installed and configured OTDS system as well as integrated with OTCS resources, it means between OTDS and OTDS actually has been synchronization for resource usagae.

Applying OpenText license must use OpenText Directory Server, no possible other.

Change to menu “Licenses” below part from left menu

Choose “Action” then select “Properties” (Note : If first apply license, you have to choose “Add License”)

Change to “License Key” tab

Select “Get License File” from local side and uploading license.




Now, you are able to understand how you request OpenText Content Server license as well as apply to system. This article we have done from our project experience and its working. It is very important to get User and Password OpenText Portal (KC).


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