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iRPA agent run page step with timeout error

The purpose of this blog is to guide iRPA beginner to go through the hello world or tutorial demo without error, at least skipping the issued I faced.

The symptom is when you start to debug your project and wait for agent testing your workflow however unexpected timeout error happened while Start XXX application page pXXX Step XXX_main. You even tried with a larger time out number e.g. 2min, however not help. error as screenshot below:

The solution for my case is to change IE add-on settings as screenshot below, mentioned SAP help doc “Web Browsers Configuration”
https://help.sap.com/viewer/6b9c8e86a0be43539b670de962834562/Cloud/en-US/cb13a3bba5c24c2d9718b62b5c8176df.html

Best regards,
Sky

3 Comments
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  • Hi Sky,

    I have a CRM UI application which is using iframes. I have captured every iframe on the UI . When I debug my application the first page runs and then I get a timeout for every other iframe,

    Even though all the fields required are available on the screen.

    Could you please what is the best way to capture iframes?

     

    Thanks

    Narayani

    • Firstly, sorry, can you ask your question to the place of the “Ask a question” in the community, so that more skilled people will see your question. so fart I didn’t captured CRM UI application before.

      Secondly, (my general tips), If you have already enabled the plugin (e.g. IE Add-ons) of the browser, and still face timeout error, it may because you did not use the correct protocol for your project, sometimes re-capture a page doesn’t actually changed the protocol. if you are using the correct protocol, time out is because page did not detected the correct unique ID, you can use debug functions to inspect the details. the debug tool can simulate (trigger function API) in the runtime.