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Author's profile photo Luke Marson

Free COVID-19 SAP SuccessFactors Extension for tracking employee health information #C19FREEACCESS

Note to SAP Community members: SAP recognizes the importance of the integrity of the SAP Community. In an effort to continue to support the community and at the same time adapt to this time of uncertainty, we are creating a temporary space for partners who have free solutions that can help you continue to move forward. Our intention is to give you direct access to their solutions as they may provide you with practical help to tackle COVID-19 disruptions.


The COVID-19 pandemic is a challenging time for customers across the globe. It doesn’t need another blog to explain the challenges that companies across the world are facing right now. In our efforts to help customers who are trying to manage the pandemic fall out, iXerv has created a free SAP SuccessFactors extension to enable you to track and manage employee health.

What does the Extension do?

The Extension provides a portlet for Employee Files, a Home Page tile, and a report that can be used for tracking COVID-19 related information for each employee. Our extension is a self-services solution where employees can answer questions about their health, travel movements, concerns, and so forth. Our extension package includes a report that provides aggregated information about the health of employees, as well as which employees have not yet completed the information.

The app was designed by iXerv’s Principal expert, who has over 15 years’ experience working Human Resources and has worked on over 12 SAP SuccessFactors Employee Central implementations.

Watch the demo below or at

What are the requirements for deploying the Extension?

There are no specific requirements, other than ensuring that the Metadata Framework and Extension Center are enabled in your SAP SuccessFactors instance. Employee Central is not a requirement for deployment.

How do I deploy the Extension?

iXerv provide a set of step-by-step instructions, along with a video showing the steps being performed. These are available at

Is the Extension really free?

Yes. iXerv are not charging or asking for customers to provide any contact information.

What if I need some help to deploy it?

We recommend leveraging your support partner or emailing us at iXerv does not plan on charging for any consulting services to provide some support when deploying the Extension. Due to anticipated demand, iXerv will not be able to deploy the solution in your instance on your behalf. However, iXerv will examine each case on a case-by-case basis upon receipt.

Is the Extension legally complaint?

Legal compliance for storing health-related data varies from country-to-country. Regulations like the General Data Protection Regulations (GDPR) in the European Union (EU) and the Health Insurance Portability and Accountability Act (HIPAA) in the United States create requirements around what data can be stored, who can see the data, how consent is managed for such storage, and for how long data can be stored.

iXerv’s Extension has been built to be fully compliant with as many laws as possible, but for a solution that may be used in multiple countries there are of course areas where any solution of this nature may fall into grey areas.

It is advised to consult your legal counsel and/or data privacy officer(s) in each country in which you operate prior to deployment to those countries to ensure you are remaining compliant.

More Information

For more information, head over to or email iXerv at

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      Author's profile photo Yasmin Pretorius
      Yasmin Pretorius

      Great work.

      Author's profile photo Luke Marson
      Luke Marson
      Blog Post Author

      Thanks Yasmin!

      Author's profile photo Peter Starr
      Peter Starr

      This looks great - question: is the solution sufficiently flexible that additional questions could be added to it?  I'm really looking for a solution that would allow us to track employees that have been 'furloughed'.  In the UK this means that employers can recover 80% of salary from government for employees that have been furloughed and, naturally, this needs to be efficiently captured, monitored and reported on!

      Author's profile photo Luke Marson
      Luke Marson
      Blog Post Author

      Yes, it is. You could even remove all questions and add your own set of questions. Your ability to add furloughed status is definitely possible.

      Author's profile photo Naresh Bahari
      Naresh Bahari

      Great, Thanks for sharing. Apart from advance report, can we create excel report and schedule it on daily basis?

      Author's profile photo Luke Marson
      Luke Marson
      Blog Post Author

      Yes you can. Creating reports is covered in the instructions.

      Author's profile photo Muhammad Yousuf Ishaque
      Muhammad Yousuf Ishaque

      HI Luke Marson,

      This is an amazing article. I tried to implement it but found a challenge at UI screen. Can anyone help me with it.

      Author's profile photo Luke Marson
      Luke Marson
      Blog Post Author

      We received your email already and will respond in due course.