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Author's profile photo Mahuya Paul

SAP Cloud for Customer – May 2020 Release – Planned Timeline & Pre-Release Registration Link

Dear Community,

The 2005 Release (May 2020) for SAP Cloud for Customer is just about a month away. Please find a visual timeline for the release and the upgrades. I have also added the hotfix (HFC) dates along with other important dates.

Please note: The Hotfix dates represent the release dates only. HFC will be deployed in the customer system in the immediate next Contractual Maintenance Period (CMP).

Pre-Release Webinar

We will host a pre-release webinar on Tuesday, April 21, 2020 @ 2.30 pm – 6 pm CEST. Please use the link shared below to register for the webinars:

SAP Cloud for Customer 2020 Release Briefing, Tuesday, April 21, 2020


Platform & Integration 2:30  – 3:30 pm CEST/ 8:30 – 9:30 am EDT
Sales 3:45 – 4:45 pm CEST / 9:45 –10:45 am EDT
Services 5:00 – 6:00 pm CEST / 11:00 –12:00 am EDT

Get an insightful preview on the planned innovations for the upcoming release of SAP Sales and Service Cloud, focusing on Cloud for Customer. Hear directly from our product management team about what’s new in Sales, Service, and Platform.

Note: The webinars will be recorded and you can access the sessions in the wiki. You can also download the webinar slides from the wiki.


SAP Cloud for Customer Team

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      Author's profile photo Michal Kurian
      Michal Kurian



      I can't find slides for 2005 within the wiki. Can you please provide us direct links? On top of that (again) SAP Help portal is not updated on time 🙁 So we can't check the changes, which are already live on our TEST tenants.




      Author's profile photo Mahuya Paul
      Mahuya Paul
      Blog Post Author

      Hi Michal,

      Here's the direct link to the recording. I will update it in my blog too:

      The What's New is also available now on SAP Help Portal:

      I am sorry for your trouble. Hope this is helpful.



      Author's profile photo Michal Kurian
      Michal Kurian

      Great, thanks a lot 🙂