SAP Intelligent RPA Success Stories – Discover how SOCIA generates business value for SAP teams in LAC

Business Context

For any business opportunity, Solutioning Center teams have to manually load the effort estimation from an Excel file into a quotation in Harmony (CPQ).

Before: Challenges and Opportunities

The process is repetitive, tedious and time consuming. This can potentially lead to human errors.

By automating the process with the help of SAP Intelligent RPA, business value is generated as shown in this demo video:

After: Value-Driven Results

The team rapidly developed an attended SAP Intelligent RPA bot called SOCIA – SOlutioning Center Intelligent Assistant.

And SOCIA results are just amazing:

• Efficiency and speed are increased by 75%
• Process is executed 4 times faster, in 5:03 with the help of SAP Intelligent RPA compared to 19:00 manually.
• It increases data accuracy and employees experience

SOCIA allows LAC Solutioning Center teams to mobilize their resources for high-value tasks at lower cost: 26 solutions leads & architects can obtain an efficiency of almost 8 hours a day to dedicate to high-value tasks.

Feel free to read and share the Business Transformation Study.

Congratulations to Patricia Rodriguez (Solution Lead), Pedro Landaverde (SAP Intelligent RPA Developer) and Cecilia Vernabel (LAC Solutioning Center) for this successful project!

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