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Author's profile photo Rudolf Hois

How Customers and Partners Can Influence the SAP S/4HANA on-premise Roadmap

Dear customers and partners,

We would like to provide you with a clear direction on how to best raise your voice to influence developments in SAP S/4HANA on-premise going forward:

  • How can customers and partners influence the SAP S/4HANA on-premise roadmap?

SAP S/4HANA on-premise is being built with focused investments to drive innovations in certain functional domains as can be seen in the SAP S/4HANA Roadmap, which is also available in an interactive format in the SAP Roadmap Explorer. To meet customer expectations, SAP already has a variety of influence channels in place:

  • Co-innovation with selected customers and partners: Often a group of charter clients help co-innovate solutions such that the outcome fulfills the need of a broader market. These customers are coming to the projects via engagement channels like industry customer advisory councils and similar interest groups.
  • SAP CEI (Customer Engagement Initiative) projects: The co-innovation is extended by SAP CEI projects to collect extended requirements from a broader customer base. Leveraging the well-established SAP CEI process SAP is bundling feedback towards the product along with ongoing investments and ensures that feedback is submitted in lockstep with SAP development.
    All active SAP CEI projects can be found on the Customer Influence site. Follow this space to receive notifications about new SAP CEI projects in future.
  • SAP Customer Connection projects : The SAP Customer Connection program is shaped to improve on-premise software. S/4HANA on-premise and Business Suite customers can submit requests to improve core functionality. The program’s focus topics are of limited duration and often focus on a version, component, or audience of a dedicated product. Follow this space to receive notifications on new SAP Customer Connection projects.
  • User Groups: Product feedback is collected through the user groups, such as DSAG and ASUG. To find an adequate group, you may find the ‚SAP User Groups Finder‘. Workstreams within the user groups are collecting and prioritizing requirements for SAP S/4HANA which are than structurally discussed and influence the roadmap of SAP S/4HANA.

To identify suitable input channels, please check the relevant SAP CEI or SAP Customer Connection projects or engage with the respective user groups.

  • Can I submit improvement requests for SAP S/4HANA on-premise as part of the SAP Continuous Influence program for SAP S/4HANA Cloud?

All SAP Continuous Influence sessions under are dedicated to SAP S/4HANA Cloud improvements requests. Improvements built for the SAP S/4HANA Cloud will generally be delivered in SAP S/4HANA on-premise in a subsequent release.

There is one specific Customer Influence feedback session “SAP S/4HANA Cloud and SAP S/4HANA for Integration” that accept requests for new APIs, enhancements on existing APIs or new events for the SAP S/4HANA Cloud and SAP S/4HANA product family. The focus of this integration session is on http-based APIs requests (e.g. OData, SOAP, Business Events). Traditional interfaces like BAPIs, Idocs, or RFCs are out-of-scope are not accepted.

Thank you and kind regards,

SAP S/4HANA Product Management

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      Author's profile photo Bernhard Luecke
      Bernhard Luecke

      Thanks a lot for the overview!