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You can configure quote / order to have the same IDs in SAP Cloud for Customer and SAP ERP, irrespective of which system they’re created in.



By default, these sales documents get different IDs in both systems unless you enable this feature.


See the steps to configure this feature: (This illustration is for the Sales Order scenario. You can implement similar changes to enable the feature for Sales Quote)


1. For Order created in ERP and replicated to C4C.

Make below changes to have the same ID for the replicated order in C4C as in ERP.

Outbound IDoc: COD_REPLICATE_SALES_ORDER

Field that contains ERP sales order ID: DOC_NUMBER



This field has to be mapped in middleware to the RecepientID field in the C4C inbound interface: CustomerOrderReplicationIn



Mapping in PI:



Note: Ensure that the order ID in ERP lies outside the number range for sales order internal ID in C4C.



2. For Orders created in C4C and replicated to ERP.

Make below changes to have the same ID for the replicated orders in ERP as in C4C.

Outbound interface CustomerQuoteProcessingSalesOrderRequestOut

Field that contains C4C order ID: ID



This has to be mapped in middleware to the field SALESDOCUMENTIN of the inbound IDoc SALESORDER_CREATEFROMDAT2



Mapping in middleware:



Note: Ensure that the external number range for sales order in your ERP system is same as the internal number range for sales order in C4C.

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