Service in SAP S/4HANA Cloud – The Link Collection

SAP S/4HANA Cloud connects the enterprise service management business processes across lines-of-business, enabling the organization to create new revenue streams while protecting current business.

In this blog, you can find the latest collection of new capabilities in SAP S/4HANA Cloud in the area of Service.

We deliver the following to handle the back-office service management as a part of the best practices in SAP S/4HANA Cloud:

Service Order Management

• Service Order Management and Monitoring (‏3D2‏)
• Procurement for Service Management (‏3NI‏)
• Service Quotation (4GA)
• Credit memo processing for service management(4GG)
• Intercompany for Service Documents (‏53Y‏)
• Advanced Credit Management (1QM) – integrated in 2108

Recurring Services 

• Recurring Services (4X5)

In-House Repair

• In-House repair (3XK)
• Accelerated Returns Management (BKP) – integrated in 2111

Service Order Processing with SAP Field Service Management

• Service order processing with SAP FSM (49X)

Service Contract Management

• Service Contract Management (‏3MO‏)
• Predictive Accounting for Service Contract Management (4V7)

Financial Accounting: Event based revenue recognition for service contracts

• Event-Based Revenue Recognition – Service Documents (‏3M3‏)
• Event-Based Revenue Recognition – Service Documents – IFRS (‏3M4‏)
• Event-Based Revenue Recognition – Service Documents – US GAAP (‏3M5‏)

Service Management Analytics

• Service Delivery Issue Analysis (‏43A‏)
• Service Management Overview (‏43B‏)

Solution Order Management 

• Solution Order Management (‏4GT‏)

Additionally, please find enclosed the latest collection of innovations for Service in SAP S/4HANA Cloud. To familiarize with the latest releases, check the blog linked below:

• Service in SAP S/4HANA Cloud 2111
• Service in SAP S/4HANA Cloud 2108
• Service in SAP S/4HANA Cloud 2105
• Service in SAP S/4HANA Cloud 2102
• Service in SAP S/4HANA Cloud 2011
• Service in SAP S/4HANA Cloud 2008
• Service in SAP S/4HANA Cloud 2005
• Service in SAP S/4HANA Cloud 2002
• Service in SAP S/4HANA Cloud 1911-Part1  and 1911-Part2
• Service in SAP S/4HANA Cloud 1908
• Service in SAP S/4HANA 2020

For more information on SAP S/4HANA Cloud, check out the following links:

• SAP S/4HANA Cloud release info: http://www.sap.com/s4-cloudrelease
• Best practices for SAP S/4HANA Cloud here
• New SAP S/4HANA Cloud User Community: register here
• Feature Scope Description here
• What’s New here
• Help Portal Product Page here