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Author's profile photo A Prasad Rao

SAP Convergent Charging Best Practice – 3

 

Introduction:

After the installation completed, need to launch core tool.

Launching the core tool can be done using VNC viewer or X-manager related tools  at root or <sid>adm

In order to launch the core tool at root or  <sid>adm account, please make sure set the environment variable “SAPCC_JAVA_HOME” and value must be set in  root or <sid>adm.

You might encounter issues when launching the core tool as described below

Issue: 

During   executing “admin+.sh” at root as shown below or

or  launching core_tool n VNC viewer or X-manager related tools in linux System, the message displayed as shown in the figure below

the error message appeared  that “The Java specification version of the JVM used is not 1.8.

Make sure the SAPCC_JAVA_HOME environment variable is set to the path of your SAP JVM 8 directory”

 

Although environment variable “SAPCC_JAVA_HOME” was already maintained  at root or <sid>adm as shown in the above figure, this could be due to either files empty or some  permission issue.

 

Investigate: Screenshot below for your self explanation

Run java version

$SAPCC_JAVA_HOME/bin/java -version as shown below

As shown above , unable to execute java in order to determine java version because execution permission for all files under bin folder  is missing

Solution:

Add execution permission by using command “chmod +x *” in bin folder of $SAPCC_JAVA_HOME

As shown in the above , execution permission (“x”) was added for owner, group and others column.

Then run java command , to determine jre version , as shown below

$SAPCC_JAVA_HOME/bin/java -version

able to execute java version as shown above.

Result:

Run  admin+ command as shown below

 

 

Launch  Core tool as shown below

Core_tool screen appears as shown above.

 

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      2 Comments
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      Author's profile photo Pankaj Kamani
      Pankaj Kamani

      How to fix the error if I am using a Windows system and not a linux system.

       

      I had maintained the environment variables but still getting the error you mentioned.

      Author's profile photo Shalini Saxena
      Shalini Saxena

      Hello Sir

      I am getting above error

      I have installed core tool on my laptop and it is working fine since we started using Amazon WS I was trying to install there all settings are in place

      Updated the host

      Updated the environment variable set the path for SAPCC_JAVA_HOME still getting this error

      Java 1.8 not found but when i chk the java version it is 1.8 .

      I have installed CC in more than 50 laptops but unable do now pls suggest

      Regards

      Shalini