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Run SAP Best Practices: Introduction

Run SAP best practices

All demos described in this set of blogs are accessible in www.sapsolutionmanagerdemo.com.

Users credentials are also described here: https://support.sap.com/en/alm/solution-manager/demo-systems/internet-demo-system.html

 

Motivations

  • IT Needs to bring more value to the business.
  • Upgrades are currently very expensive and have no innovation brought to the business.
  • Custom Code Reduction, as continual improvement cycle. High amount of custom code causes increased upgrade costs/effort.
  • Transparency of monitoring across their landscape (1500 concurrent users in mixed ECC, BW, PI CRM located in EMEA and USA)
  • Increase and monitor availability (pro activeness)
  • PI queues not being monitored which caused lots of problems, so PI monitoring definitely on the agenda.

 

Why Run SAP?

  • Standardised best practices for operating SAP solutions
  • World class toolset for maintenance, operations and optimisation of SAP solution.

 

Benefits of Run SAP

  • Increased uptime of applications
  • Quick identification and resolution of incidents
  • Manage complexity of heterogeneous environments

 

Run SAP Objectives

  1. Deliver relevant dashboards and reports for IT and Business
  2. Pro-active alerting and monitoring for systems, DB and applications
  3. Full transparency regarding performance and availability
  4. Reliable data transfer and message transport
  5. No data inconsistencies between components
  6. Monitoring for Security Policy and Compliance Rules
  7. Business Process KPIs can be tracked for all components
  8. Optimize usage and capacity for jobs, transactions, DB
  9. Monitor quality and performance of software releases
  10. Deliver high quality for ABAP development

 

Implementation rules

  • Staff skilled resources with SAP Solution Manager
    • Train and allocate sufficient resources to implement and operate SAP Solution Manager.
  • Run SAP is an IT Service for the Business
    • Position Run SAP as an IT Service to improve, secure and optimize business processes.
  • Start with minimum requirement focused on top priorities
    • Focused for your top priorities, pain points, key success factors, core business processes. (ex: Identify 20 – 30 monitoring requirements (KPIs))
  • Extend requirements based on on-going optimization process
    • Plan iterative phases to extend OCC scope and monitoring requirements.

 

Content

1. Deliver relevant dashboards and reports for IT and Business

2. Pro-active alerting and monitoring for systems, DB and applications

3. Full transparency regarding performance and availability

4. Reliable data transfer and message transport

5. No data inconsistencies between components

6. Monitoring for Security Policy and Compliance Rules

7. Business Process KPIs tracked for all components

8. Optimize usage and capacity for jobs, transactions, DB

9. Monitor quality and performance of software releases

10. Control code quality for ABAP development

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