Run SAP Best Practices: Introduction

Run SAP best practices

All demos described in this set of blogs are accessible in www.sapsolutionmanagerdemo.com.

Users credentials are also described here: https://support.sap.com/en/alm/solution-manager/demo-systems/internet-demo-system.html

IT Needs to bring more value to the business.
Upgrades are currently very expensive and have no innovation brought to the business.
Custom Code Reduction, as continual improvement cycle. High amount of custom code causes increased upgrade costs/effort.
Transparency of monitoring across their landscape (1500 concurrent users in mixed ECC, BW, PI CRM located in EMEA and USA)
Increase and monitor availability (pro activeness)
PI queues not being monitored which caused lots of problems, so PI monitoring definitely on the agenda.

Standardised best practices for operating SAP solutions
World class toolset for maintenance, operations and optimisation of SAP solution.

Staff skilled resources with SAP Solution Manager
- Train and allocate sufficient resources to implement and operate SAP Solution Manager.
Run SAP is an IT Service for the Business
- Position Run SAP as an IT Service to improve, secure and optimize business processes.
Start with minimum requirement focused on top priorities
- Focused for your top priorities, pain points, key success factors, core business processes. (ex: Identify 20 – 30 monitoring requirements (KPIs))
Extend requirements based on on-going optimization process
- Plan iterative phases to extend OCC scope and monitoring requirements.