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Author's profile photo Former Member

SAP Business One Integration Hub and Customer Influence (updated Dec 21, 2020)

Attention, update note: I no longer maintain this blog as my responsibilities at SAP have changed. Some information may become outdated or inaccessible.
Please refer to the other documentation, rollout and enablement materials on the topics addressed here. Kind regards, Peter

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Dear all,

Since September 2019, SAP offers the SAP Business One Integration Hub.

We are continuously expanding the Hub with new scenarios, today we deliver 15 different templates for easy integration of cloud applications.

So far we have received questions and requests for further cloud integrations via various channels.

Now the SAP Solution Management embeds the Hub in our global process to collect and prioritize market feedback via the customer influence platform. There should be no more single requests beside it or through any of our SAP colleagues.

To begin this process, we first have posted requests for platforms we already had inquiries for:

Request for feedback: Integration Hub template for PrestaShop
Request for feedback: Integration Hub template for SugarCRM
Request for feedback: Integration Hub template for HubSpot
Request for feedback: Integration Hub template for Shopware
Request for feedback: Integration Hub template for VTEX
Request for feedback: Integration Hub template for SAP Concur
Request for feedback: Integration Hub template for SAP Ariba
Request for feedback: Integration Hub template for Amazon Marketplace
Request for feedback: Integration Hub template for Mercado libre
Request for feedback: Integration Hub template for SAP C/4HANA

Your votes for this IRs indicates the desirability or importance, your comments and discussions help to recognize relevant processes or special features.

Furthermore, please create your own IRs for other template candidates, ideas to improve the usability or scope of the solution, as well as extensions to available templates.

As a result, you can also see our planning when IRs are set to accepted, so concrete and agile we can’t communicate anywhere else, not even in the product road map.

As generally defined, your DRQs/proposals/votes do not mean a claim for implementation, but are very valuable feedback to objectively recognize and prioritize needs. Unfortunately, some cloud platforms may be difficult or impossible to implement for technical or legal reasons. So we certainly won’t realize all the candidates.

Be assured that we take your feedback very seriously, that is in our natural interest.

For checking improvement requests on our CIS platform in real-time on this topic area, please use a search like this.

We look forward to your feedback.
Peter, on behalf of the SAP Business One Solution Management

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      5 Comments
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      Author's profile photo Andrew Phillips
      Andrew Phillips

      Hi Peter, another rapidly growing lighter CRM integration I would request to be added to the Hub would be PipeDrive https://www.pipedrive.com

      The number of customer requests for this in the last year has been around 3-1 against Dynamics.

      Author's profile photo Former Member
      Former Member
      Blog Post Author

      Dear Andrew, great, interesting! Worth to look at it for Business One. We have that also for Cloud platform, https://help.openconnectors.ext.hana.ondemand.com/home/pipedrive.
      As my idea was that you file and follow such requests on your own, can you please create a dedicated IRs for this/add. template candidates on the influence platform, as above? This way you'll be updated on any discussion, comment, decison/status change etc.
      Thanks again for you great input!

      Author's profile photo Joe Smith
      Joe Smith

      Hi Peter,

      In the UK, the common couriers are Royal Mail & DPD, it would be great to include these integrations into ‘The Hub’.

      eBay would also be a great asset.

      I have created an entry for each in the customer influence portal - links below!

      https://influence.sap.com/sap/ino/#/idea/244982
      https://influence.sap.com/sap/ino/#/idea/244983
      https://influence.sap.com/sap/ino/#/idea/244984

      Thanks,

      Joe

       

      Author's profile photo Former Member
      Former Member
      Blog Post Author

      Perfect, Thanks a lot Joe!

      Author's profile photo Former Member
      Former Member
      Blog Post Author

      add, but on Ebay, Ingo already requested this in December: https://influence.sap.com/sap/ino/#/idea/241399. So I just merged your IR with that first one.

      Thanks!