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Author's profile photo KENAN JADDENE

Set up Email Notifications for Backup Jobs in SSMS

For a SQL Server DBA handling multiple databases on any given time, knowing how to set up regular backup schedules, backups with unique names on a daily basis, making backup mirrors for redundancy, cleaning up old backup files is important. Equally important is automatic confirmation that the backups have been successfully created for the databases with an email notification. There are a couple of different ways to set up email notifications which can be done from Microsoft’s SQL Server Management Studio, or from a third party application for managing MS SQL Server backups like ApexSQL Backup.

In this article, we are going to cover the way to set up email notifications for backup jobs in SQL Server via;

  • Setting up email notifications with SQL Server Agent
  • Setting up email notifications using SQL Server maintenance plans

For the SQL Server Agent service to be able to send email notifications for backup jobs, as well as for Maintenance plans, there are a couple of prerequisites that have to be performed first which we will go through.

These prerequisites are:

  • Enable Database Mail
  • Configure SQL Server Agent to use Database Mail
  • Create an Operator


Enable Database Mail

Database Mail can be enabled in two ways, via Database configuration wizard or using templates, specifically Simple Database Mail Configuration script.

Configuring Database Mail using Database configuration wizard

First off, we need to open up SSMS and connect to your server. After that, expand the instance node for which we are configuring the Database Mail for. Expand the Management node, right click Database Mail and select Configure Database Mail


The Database configuration wizard opens to the Welcome page where we click on Next. Optionally, we can check the Skip this page in the future checkbox before clicking on Next


In the Select Configuration Task page, since we are configuring Database Mail, select the first option, set up Database Mail by performing the following tasks and click on Next


Note: After pressing Next, if Database Mail has not been enabled previously, a message will pop up saying: The Database Mail feature is not available. Would you like to enable this feature? Clicking on Yes will enable this feature


In the New Profile page, we input the Profile name and optionally, Description, and after that click on Add..

In the New Database Mail Account page, we are going to create a new Database Mail account containing the information for sending email to an SMTP server.

Under Account name we input the name of the new account, under Description optionally enter the account description.

Under E-mail address we input the email address that the email notifications are going to be sent for. Under Display name we input the name which will be shown on email notifications sent.



Under Reply e-mail, optionally we can input the email address where replies to email messages sent from this account will be sent. It can be the email of the database administrator, or it can be left blank.

Under Server name we input the SMTP address for our mail server, which is most commonly in the form of After that we input the port number for the server under Port number. In most cases, the port number is 25, however, it is advised to consult the mail administrator for further information. Afterwards, checking the option This server requires a secure connection (SSL) will encrypt communication using Secure Sockets Layer.

Under SMTP authentication, we are presented with three options for the authentication. The type of authentication varies, in this case we are going to choose Basic authentication which then requires to fill the User name, Password and Confirm password text boxes with information used to log on to the mail server. After filling all the fields, we click on OK to finish the creation of new Database Mail account.


After that we have created a new account which can be then seen under SMTP accounts. At this point we can create more accounts which can be sorted by priority as a fail safe in case that some of the accounts fails to send the email notification. After that, we click on Next onto the next page


Under the Manage Profile Security page, we have two tabs, Public Profiles and Private Profiles. In the Public Profiles tab, we configure the account that will be available to any user or role with access to mail host database (msdb) to send email notifications using that profile. In the Private Profiles tab, we select the users and which profiles they can use, and after that we click on Next to continue.


In the Configure System Parameters page, we can adjust some of the parameters for the emails. After that, we click on Next


In the Complete the Wizard page, we can overview the operations which will be completed. If everything is set up properly, we can click on Finish to complete the wizard, if not, we can go back to the problematic part and correct it, afterwards selecting Finish if everything is in order


After pressing Finish, the wizard will perform all the actions and show them in a window stating if they were successful or not. After that, we click Close to close the wizard.


Configure Database Mail using Simple Database Mail Configuration template

Open SSMS, go to View and select Template Explorer


After the Template Explorer opens, find and expand the Database Mail node, then double click on Simple Database Mail Configuration, which opens up a query window.


Go to Query and select Specify Values for Template Parameters… or press Ctrl+Shift+M on your keyboard to open up Replace Template Parameters window


In the Replace Template Parameters window insert appropriate information for the parameters and press OK


Execute the script by pressing F5 on your keyboard after which you should get the message: “Command(s) completed successfully.”

Note: Although this script enables Database Mail and creates a new account and profile, it does not grant any database users access to the profile and by default, only the members of the sysadmin fixed security role can use this profile.

Before moving forward to the next step, we should test the connection between the database and the SMTP server,

From the object Explorer > Management > Database Mail > right-click > Send Test E-Mail.

By going to the email, we can see that, this email just came notifying the smtp connection is being done successfully!


Configure SQL Server Agent to use Database Mail

In the Object Explorer, expand a SQL Server instance, right click on SQL Server Agent and click on Properties


In the SQL Server Agent Properties window, select Alert System from the navigation tab to the left. To the right, check the box near Enable mail profile, for the Mail system set Database Mail, for Mail profile set the profile we created and after that click on OK. After that, restart the SQL Server Agent service


Creating an operator

As with enabling Database Mail, creating an operator is a process which can only be accomplished by a member of sysadmin fixed server role. To create an operator, expand the SQL Server agent node, right click the Operators folder and select New Operator…


In the New Operator window, under General tab, enter the Name for the operator and operator’s email address under E-mail name under Notification options. Also make sure that the Enabled checkbox is ticked. Click afterwards on OK to confirm the creation of the new operator


An alternative way to create an operator is through a T-SQL script provided below


Setting up email notifications with SQL Server Agent

Email notifications for backup jobs using the SQL Server Agent are usually setup when creating the backup job. For this you have to have SQL Server Agent service running. One way to check that is to open up Services by going to Start -> All Programs -> Windows Administrative Tools -> Services. Note that this may differ slightly from operating system to another.
Another way is to search for Services using your operating system’s search feature. When opened, scroll to find SQL Server Agent (Server_name), and check if it’s running. If not, right click the service and click on Start or press Start in the top left corner of the window


Alternative way of starting SQL Server Agent is through SSMS’s Object Explorer. For the server upon which email notifications for backup jobs should be setup, right click on SQL Server Agent and click on Start to start the service. In the window that appears, asking whether we are sure to start the agent, click on Yes and the service will proceed to start.


After that, proceed to make a new job by expanding the SQL Server Agent, right clicking on the folder Jobs and clicking on New Job…


In the New Job window, click on Notifications tab in the navigation pane. There, check the box near E-mail, from the first dropdown menu choose the operator, from the second, choose when to notify: When the job succeeds notifies the operator via email notification if the backup job has completed successfully,

When the job fails notifies the operator via email notification for backup jobs if the job has failed and When the job completes notifies the operator via email notification for backup job when the job is completed, successfully or not.

After selecting that, press OK to update the already created job, or continue creating the job by selecting any of the tabs in the navigation pane



You should keep it in mind that, if you’ll use a personel email, make sure to use the right password (App Password)

Now after all the previous settings being done, we can run the job under the SQL Server Agent, SQL Server Agent > Jobs > the new created job > Start Job at step


İf you don’t want to go through all this process, you may use another tool, like ApexSQL, which will cost you about 3,000$


Hope this helps,



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      Author's profile photo Tasneem Ahmad Karimi
      Tasneem Ahmad Karimi

      Nice explanation with steps details.

      Author's profile photo KENAN JADDENE
      Blog Post Author

      Glade to know that Tasneem,

      Thank you)

      Author's profile photo Diego Hernandez
      Diego Hernandez

      In old SQL Versions you need Activate Database Mail, for example in SQL Server 2008R2


      select is_broker_enabled,* from sys.databases where name = 'MSDB'

      Stop SQL Server Agent


      USE master;







      Use master


      Select * from master.sys.sysprocesses

      Where spid = 62 (your spid)


      Good job Kenan

      Author's profile photo Greg Niecka
      Greg Niecka

      Hi Kenan, do we suppose to see any screenshots here ?