How to report an incident for SAP Cloud Platform ABAP Environment from within ABAP in Eclipse
If you encounter an error in your SAP Cloud Platform ABAP environment you can now report an incident without having to leave your development environment. It’s now possible to launch the SAP ONE Support Launchpad from within the ABAP Development tools in Eclipse.
Just choose from the Help menu then entry Report Bug or enhancement
and in the next screen select SAP Cloud Platform ABAP Environment and press Finish.
You now have to select the ABAP Cloud Project you are working in. The component BC-CP-ABA has been automatically selected.
When you press the Launch Support Portal Button the browser is started and you have to authenticate at the SAP ONE Support Portal.
After having entered your credentials the incident is created with the fields Customer Name and System also already populated.
This way the incident safely reaches the correct queue.