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Author's profile photo Robert Heer III

Ensure SAP Support Backbone connectivity with SAP Solution Manager 7.2 SP08

As you may have noticed, the SAP support backbone infrastructure has been changed (see Critical updates to ensure connectivity to SAP). It is important to know that beginning 01.01.2020, only with SAP Solution Manager release 7.2 with SP >07 will it be possible to connect to the SAP support backbone infrastructure and ensure the full functionality of SAP Solution Manager.

To provide you with guidance on which steps are required to perform the SP08 upgrade for SAP Solution Manager 7.2, SAP Enterprise Support Academy has recently released a new learning program within the SAP Enterprise Support Application Lifecycle value map, which includes all recommended documents, links, and tutorials to support you in performing the SP08 Update:

Ensure SAP Support Backbone Connectivity SAP Solution Manager 7.2 SP08 (value map access required)

Register for the Application Lifecycle value map

Note: To register for the value map, you may require access to SAP Learning Hub, edition for SAP Enterprise Support. Already-registered members can access the value map directly via the SAP Enterprise Support Value Maps learning room


The Application Lifecycle value map guides you directly to the SAP support services, tools and offerings you need – allowing you to access the right content at the right time. This is your step-by-step guide, where you can plan your own learning pace, navigate through your journey, and even share your experiences with peers and SAP experts, as you sharpen your skills in the following areas:

  • setup
  • process management
  • custom code management
  • application operations
  • business process operations
  • change control management

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