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SAP C4C – Service Data Sources

Hello,

I hope you all are doing well!

I’m going to create a series of blog posts called SAP Cloud for Customer – Data Sources. In this series I’m going to bring you all the existent characteristics and key figures within your system.

The first blog post is this one! And it is going to show you which characteristics and key figures you will be able to bring from services data sources. 🙂

Please find it below:

Data Source

Data Source ID

Characteristics

Key Figures

Service Assignment CRMSRVASSGN_U Account, Building, Changed By, Changed On, City, Country, Created By, Created On, Description, End Date/Time, End Date/Time Time Zone, Fixed, Floor, House Number, ID, Installation Point ID, Installed Base ID, Involved Data Source, Line, Postal Code, Primary Contact, Promised End Date Time, Promised Start Date Time, Released, Room, Serial ID, Service Technician, Start Date/Time, Start Date/Time TimeZone, State, Status, Street, Ticket, Ticket Priority Counter
Service Category /CCAT/SICAT Category Language, Service Category, Service Category ID, Service Category Catalog, Service Category Catalog ID, Valid from, Valid to, Version Counter
Service Confirmation Header CRMSCSCB ABC Classification, Calendar Day, Calendar Month, Calendar Quarter, Calendar Year, City, Country, Incident Category, Incident Category Catalog, Industry, Industry System, Lifecyle Status (Header), Month/Calendar Year, Nielsen ID, Postal Code, Posting Date, Product, Product Category, Product Type, Quarter/Calendar Year, Registered Product, Sales Unit, Service Category, Service Category Catalog, Service Confirmation, Service Confirmation, Service Execution Team (Header), Service Organisation, Service and Support Team, State, UUID, UUID, UUID, UUID, Week/Calendar Year, Weekday Counter
Service Level CRMSLEB Lifecycle Status, Service Level, Service Level ID, Service Level Language Counter
Service Master Data SERVICE Base UoM, Changed, Changed By, Changed On, Competitor Product, Created By, Created On, Forecasting Group, Product Category, Product ID, Product Type, Service, Service ID Counter
Service Request CRMSRSCB ABC Classification, Account, Affected Product Category, Calendar Day, Calendar Month, Calendar Quarter, Calendar Year, City, Country, E-Mail Notification Task, Incident Category, Incident Category Catalog, Industry, Industry System, Lifecycle Status, Month/Calendar Year, Nielsen ID, Origin, Postal Code, Posting Date, Priority, Processor, Product, Product Type, Quarter/Calendar Year, Registered Product, Sales Organization, Sales Unit, Service Category, Service Category Catalog, Service Organisation, Service Performer/Technician, Service and Support Team, State, Ticket, Warranty, Week/Calendar Year, Weekday Counter
Service Request Time Recording SEODSRQTR Changed By, Changed On, Created By, Created On, Duration, Employee, Service Request Counter
Used Services Categories CRMSCU ABC Classification, Account, Affected Registered Product, Calendar Day, Calendar Month, Calendar Quarter, Calendar Year, City, Country, E-Mail Notification Task, Incident Category, Incident Category Catalog, Industry, Industry System, Involved Data Source, Lifecycle Status (Service Confirmation), Lifecycle Status (Service Order), Lifecycle Status (Service Request), Month/Calendar Year, Nielsen ID, Origin, Postal Code, Posting Date, Priority (Service Order), Priority (Service Request), Processor, Product, Product Category, Product Type, Quarter/Calendar Year, Sales Unit, Service Category, Service Category Catalog, Service Confirmation, Service Execution Team (Header), Service Order, Service Organisation, Service Performer, Service and Support Team, State, Ticket, Warranty, Week/Calendar Year, Weekday Counter

If you have any suggestion of data source that you would like to see in this series, please let me know. 🙂

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