International organizations have very often the requirement that they have to offer the same analytics content in multiple languages to target a wider audience and to improve the consumption of content.
In release Q3 2019 of SAC, multilingual content support has been introduced. This provides the opportunity to offer content in multiple languages. This blog post discusses the technical details of achieving multilingual content for a story in SAC.
The settings for translation need to be activated for a tenant in the system administration section of SAC.
After activating this option you will see a new option in the files menu on the left side.
Once system setting has been done the story that needs to support multiple languages needs to allow translations. For this, you have to go to the story settings and allow translations by activating the slider button for “Mark for translation”.
The language that is taken as the story source language depends upon the languge settings of the user who has created the story. While creating this story the language was set to English and so the source language is also marked as English.
Once the story is marked for translation you will also find it listed in the list of translations under the Translation section.
Select the story you want to translate and click on the export button in the menu on the right side. Select “All Strings” to extract all strings that are in the story.
This will export a *.xlf file. You can open this in an editor of your choice.I have used Notepad++.
First of all, you need to rename this file such that the file name is [Story_name]_TargetLanguage.XLF. For our example, we want to translate it to German so we will rename the file to
You will find source tags in the *.xlf while which have the original text that you have in the story. To enter the translation for each text, you will need to enter a target tag next to it with the translation. As shown in the figure below we have entered a translation for Hospital Overview in the target tag.
Likewise, we need to enter the translations for the other source tags as well. Once the target tags are inserted save the file and import it in SAC using the menu button for import.
This button will only be activated when you have selected a file that can be marked for translation.
Depending on the language you have given in the file name SAC will process the file further.
We will import this file in the system. Once the file is successfully translated you will see a confirmation message.
The Status column shows details about the translation.
If you click on the status it will show the details of the translation.
Now depending on your profile language settings, the corresponding translation will be used in the story.
The support for multiple languages is a feature that will bring more value to the stories that are developed in SAC. The possibility of presenting the same content in multiple languages would help serve a much wider audience hence improve the consumption of analytics content.