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Author's profile photo Sookriti Mishra

SAP C4C| Enabling Geo-Tagging in C4C

Enabling Geo-Tagging in C4C

Hi Everyone,

This blog post is your guide if you wish to enable Geo-Tagging services in your C4C Application. As you all know, SAP Sales Cloud i.e. C4C (Cloud For Customer) is the cloud solution for the Pre-Sales activities.

For one of the pre-sales activities i.e. Visit, if you wish to enable the Geo-Tagging feature then, this is your go-to-guide.


Now, what does this feature do?

If you enable Geo-Tagging/ add this into your project scope, then you extract the Latitude and Longitude of the location where your KAM’s (i.e. Key Account Manager) where he/ she has checked-in. Moreover, the reports available in C4C for Visit will tell you if the KAM was in/ out of range while he was scheduled to meet with Customer.

But, the pre-requisite is, your Customer Master/ Account Master must have the Latitudes and Longitudes maintained.


Let us get started.

Business Configuration –> Implementation Project –> Edit Project Scope


In Scoping,

Built-In Services and Support –> Business Environment –> Addresses and Languages


In Questions,

Built-In Services and Support –> Business Environment –> Addresses and Languages

  • Question: Do you want to use the address validation service?

Set as Reviewed –> click on the checkbox to take this feature In Scope

After doing the above enablements in the scope of the project, Geo-Tagging is active.




Hope you had a good read.

If you wish to know more, or have any queries on the said processes, then please feel free to drop a comment.


Thanks & Regards,

Sookriti Mishra

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      Author's profile photo Ashish Jain
      Ashish Jain

      Hi Sookriti,


      Thanks for the blog on geo tagging.

      can you post the further process, how to use it with test case after scope selection.


      As after scope selection i am not able to use it further.