SAP Road Map for Utilities Webinar Recap

SAP Road map webcast

Source: SAP

Disclaimer applies

Source: SAP

Challenges to transform portfolio

Margins are shrinking

Regulated and deregulated market

More competition

California – community choice option

Change in business models, net new technology to mass market

Operate at a lower cost, operate new devices, lower budget

Integrate business network

See benefits of cloud solution – faster to implement, operate, and use

Larger data volumes to be managed

Pure cloud world not feasible for some on premise solutions

Integration becomes more important in a changing world

Source: SAP

Customer satisfaction lags

Customer expectation is changing

Customers expect new generation technology

Source: SAP

Left, the transactional world

New – extension of business processes, not just ERP but to customer experience, full supply chain

Data platform – SAP HANA to manage various different types of data in real time, on premise or in cloud

In middle, intelligent technologies into the suite – Leonardo, ML, AI, IoT, Analytics to “go to the next level”

Collect data about equipment to optimize replacement schedule

Source: SAP

Top left, co-pilot

Right – blockchain

Right bottom – predictive maintenance

Source: SAP

History of S/4HANA

Golden arrow – business suite, until 2025 – SAP has not decided after 2025

SAP for Utilities available on S/4HANA platform

Over weekend – S/4HANA customer live in major region – NA, Europe, Australia “ready for primetime”

New online tool

https://roadmaps.sap.com/index.html#/

released at SAPPHIRENOW

Allow insights as to what SAP is planning

Value Map for Utilities: https://solutionportfolio.net.sap/industry/UTILITY

SAP Help for Utilities: SAP Help Portal

Source: SAP

Chatbot integration

Source: SAP

New Fiori Screen for billing agent

Source: SAP

Cloud for customer, call center

Source: SAP

Multi-tenant cloud solution for utilities

Source: SAP

Deployment options

Source: SAP

Model company (with SAP Services)

Kick start project

See how it works

Source: SAP

Sample below is from a city:

Source: SAP

Source: SAP

Execution time on work orders in the field.

Source: SAP

Road map highlighting utilities solutions – cloud and on-premise

What do you think of the road map for utilities?