SAP Road map webcast
Source: SAP
Disclaimer applies
Source: SAP
Challenges to transform portfolio
Margins are shrinking
Regulated and deregulated market
More competition
California - community choice option
Change in business models, net new technology to mass market
Operate at a lower cost, operate new devices, lower budget
Integrate business network
See benefits of cloud solution - faster to implement, operate, and use
Larger data volumes to be managed
Pure cloud world not feasible for some on premise solutions
Integration becomes more important in a changing world
Source: SAP
Customer satisfaction lags
Customer expectation is changing
Customers expect new generation technology
Source: SAP
Left, the transactional world
New - extension of business processes, not just ERP but to customer experience, full supply chain
Data platform - SAP HANA to manage various different types of data in real time, on premise or in cloud
In middle, intelligent technologies into the suite - Leonardo, ML, AI, IoT, Analytics to "go to the next level"
Collect data about equipment to optimize replacement schedule
Source: SAP
Top left, co-pilot
Right - blockchain
Right bottom - predictive maintenance
Source: SAP
History of S/4HANA
Golden arrow - business suite, until 2025 - SAP has not decided after 2025
SAP for Utilities available on S/4HANA platform
Over weekend - S/4HANA customer live in major region - NA, Europe, Australia "ready for primetime"
New online tool
https://roadmaps.sap.com/index.html#/
released at SAPPHIRENOW
Allow insights as to what SAP is planning
Value Map for Utilities: https://solutionportfolio.net.sap/industry/UTILITY
SAP Help for Utilities: SAP Help Portal
Source: SAP
Chatbot integration
Source: SAP
New Fiori Screen for billing agent
Source: SAP
Cloud for customer, call center
Source: SAP
Multi-tenant cloud solution for utilities
Source: SAP
Deployment options
Source: SAP
Model company (with SAP Services)
Kick start project
See how it works
Source: SAP
Sample below is from a city:
Source: SAP
Source: SAP
Execution time on work orders in the field.
Source: SAP
Road map highlighting utilities solutions - cloud and on-premise
What do you think of the road map for utilities?
- SAP Managed Tags: