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Author's profile photo Danielle Beeken

Customer Support Request through Edmin

Have you been struggling to find an answer?

Have you asked and searched but still no luck? Do you need live support? You may now raise a customer support request. You will be asked to provide a subject, name and email and an expert will reach out to you to arrange a meeting upon your request. If you have changed your mind, you can always go back and cancel a request. As this initiative is in pilot mode, please note that we currently accept requests in:

  • Procurement
  • Sales and Distribution
  • Integration and Data Migration.

To start your request open the Edmin Chat Window and click on the 3 bars on the bottom left of the chat window and 3 options will appear. Select Help Request and follow the chat prompts to set up your request.

To learn more about Edmin click here.

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      Author's profile photo Gerard Koelmeyer
      Gerard Koelmeyer

      Suraiya Banu H S , this will be of interest to you!

      Author's profile photo Sandeep Kumar
      Sandeep Kumar

      Interesting feature!

      Author's profile photo Cassiano Lins
      Cassiano Lins

      I already love Edmin ‎<3 hahaha

      Thanks for the content, Danielle Beeken!

      Author's profile photo Prateek Agarwal
      Prateek Agarwal

      This will be a useful feature to help our customers further.

      Author's profile photo Mateus Blume
      Mateus Blume

      Edmin is always evolving to help us with our questions, great!

      Author's profile photo Priyank Kumar Jain
      Priyank Kumar Jain

      Edmin rocks...keep growing!!

      Author's profile photo INGRID HERNANDEZ

      Hello! Does someone try? Because on my side, the option does not appears the way it is shown on the slide. The Help request is not visible on the 3 bars