A restore point is a snapshot of your system’s data at a specific point in time. It should be requested as a fallback system before executing data migration processes or other critical operations in your current system.
Per tenant, only one active restore point is allowed. By default, restore points have a validity period of 14 days and are deleted afterwards automatically. Within this period, you have the option to create an incident if you wish to Reset/Rollback your system to this restore point.
Restore/Rollback from Restore Point can be requested from your end via Service Control Center work center.
To request Restore to Restore Point, request you to follow the below steps:
- Go to Service Control Center work center.
- Go to Systems view.
- Select the system which has the Active Restore Point.
- Click on Reset to Restore Point button.
- Fill the required details & Click on Ok.
NOTE: A restore point can be used only for one time restore. This mean we cannot use one restore point for multiple restores.
You can also refer to the below KBAs & Blog for more information on Restore Point.