SAP SuccessFactors adheres to strict policies for providing consultants’ access to Customer systems
Partner or SAP Consultants assigned to work on an SAP SuccessFactors project require what is referred to as “Provisioning Access” to Customers instances. This provides access to manage settings and configuration options.
First, only SAP Consultants or Consultants working for an Authorized SAP Partner can get provisioning access to a Customer’s system.
Consultants must have a minimum of an Associate-level Certification and have passed the most recent Quarterly Delta Exam for each SAP SuccessFactors product they will be implementing. We strongly recommend, however, that you seek to have at least a few Consultants who have completed Professional Certification : SAP SuccessFactors Professional Certification
Secondly, Customers must give their written approval for every Consultant who will need Provisioning Access for configuration and management of settings. The approval can be triggered from within SAP SuccessFactors HCM Suite Admin Center to generate the approval or the formal email template can be completed and sent to the Consultant to attach to their request.
Both the Consultant product certification and the customer approval are reviewed and approved before the Consultant will be given access to the Customer instance.
Please visit the Empowerment Center on SAP SuccessFactors Customer Community to learn about Consultant Certifications, search for a Partner and view the number of employed certified consultants by product and Certification level, and as well, read the Implementation Partner Checklist and other considerations as you plan your project: SAP SuccessFactors Customer Community Empowerment Center