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SAP for Utilities Conference Keynote Recap Part 1

With thanks to the SAP team for making the keynote available – recording is here.  Don’t forget to join the ASUG Utilities SIG May 6 for their Community Day – more information can be found here.

I watched most of it live the first time. Below are my notes.  Please note this covers only the first part of the keynote.  The recording is 4 hours.

There is “massive disruption in energy” with the following:

  1. Deregulation (retail)
  2. Decentralization (solar panels)
  3. Digitalization – asset management, IoT, supply chain

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Source – SAP

Global trends

Digital solutions to address megatrends

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Source – SAP

drive efficiency and growth

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Source SAP

New business models (left to right)

SAP supports:

  1. Flexiciency – UN product – provide digital consumer to optimize energy usage
  2. Integrid – how consume and provide energy network

Make innovations “easier to access”

In past talked too much technology

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Source SAP

Enterprise app of SAP

This will be announced at SAPPHIRENOW

New way; start with economic trends

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Source SAP 5

Leads to technologies

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Source SAP 6

Drill into processes

7entapp.jpg

Source SAP

See what digital transformation will change for people, process and data

add references & demos

8entapp.jpg

Source SAP

Where is the industry going, what are the capabilities

outline where investing from a business point of view

Go to https://innovation-guide.sap.com/

Innovation guide – what process you can extend, optimize your solutions

Example: https://innovation-guide.sap.com/implausible-meter-reads

Experience matters; how measure it? Customer experience, product experience, brand experience, employee experience

Qualtrics

Objective: To bring front and back office (operation data)

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Source SAP

Asked CEO’s what experience they were providing customer – 80% CEO’s a superior experience, 8% customers agree

Qualtrics “close this gap”

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Source SAP 10

Experience data – captures thoughts, emotions and belief of experience and brand

Source SAP

survey results

bottom right – correlations to revenue drivers

See customer success story https://www.qualtrics.com/customers/comed/

Optimal bill design based on Qualtrics

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Source SAP 12

How “x and o plays”

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Source SAP

Ask right question to right customer or employee and transform business models

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Source SAP

How manage business performance

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Source SAP

Bring industry specific content using SAP Analytics Cloud

How to change

Digital Core, S/4HANA

Move to S/4HANA – not a trivial task

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Source SAP

SAP’s results from implementing S/4HANA

“SAP Board is pleased with move to S/4HANA”

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Source SAP

Digital core is S/4HANA

SAP Cloud Platform is evolving to business services; taking care of integration, and extend business processes moving forward

Middle – Leonardo technologies

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Source SAP

Most of us are still on the left; some companies embarked on middle on right

“SAP has a roadmap for you to get from left to right”

We’ll spend 10 years in the middle box, according to SAP

“help come to a cleaner core on the right”

AGL has migrated

“S/4HANA is solid and ready to go”

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Source SAP

“motivation”

“Destination”

No one button

Tools in ecosystem to move from left to right

If project fails, due to lack of executive alignment

Offering S/4HANA adoption starter

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Source SAP

SAP Model Company

Stefan Klein

“simplify move to S/4HANA with best practices”

“make available to customers and partners”

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Source SAP

SAP Model company capabilities

Partnering with AWS, GCP, Azure “to give you choice”

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Source SAP

Takeaways from the keynote

“one voice to you”

“borrow ideas from others”

 

 

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