Event Information
SAP for Utilities Conference Keynote Recap Part 1
With thanks to the SAP team for making the keynote available – recording is here. Don’t forget to join the ASUG Utilities SIG May 6 for their Community Day – more information can be found here.
I watched most of it live the first time. Below are my notes. Please note this covers only the first part of the keynote. The recording is 4 hours.
There is “massive disruption in energy” with the following:
- Deregulation (retail)
- Decentralization (solar panels)
- Digitalization – asset management, IoT, supply chain
Source – SAP
Global trends
Digital solutions to address megatrends
Source – SAP
drive efficiency and growth
Source SAP
New business models (left to right)
SAP supports:
- Flexiciency – UN product – provide digital consumer to optimize energy usage
- Integrid – how consume and provide energy network
Make innovations “easier to access”
In past talked too much technology
Source SAP
Enterprise app of SAP
This will be announced at SAPPHIRENOW
New way; start with economic trends
Source SAP 5
Leads to technologies
Source SAP 6
Drill into processes
Source SAP
See what digital transformation will change for people, process and data
add references & demos
Source SAP
Where is the industry going, what are the capabilities
outline where investing from a business point of view
Go to https://innovation-guide.sap.com/
Innovation guide – what process you can extend, optimize your solutions
Example: https://innovation-guide.sap.com/implausible-meter-reads
Experience matters; how measure it? Customer experience, product experience, brand experience, employee experience
Qualtrics
Objective: To bring front and back office (operation data)
Source SAP
Asked CEO’s what experience they were providing customer – 80% CEO’s a superior experience, 8% customers agree
Qualtrics “close this gap”
Source SAP 10
Experience data – captures thoughts, emotions and belief of experience and brand
Source SAP
survey results
bottom right – correlations to revenue drivers
See customer success story https://www.qualtrics.com/customers/comed/
Optimal bill design based on Qualtrics
Source SAP 12
How “x and o plays”
Source SAP
Ask right question to right customer or employee and transform business models
Source SAP
How manage business performance
Source SAP
Bring industry specific content using SAP Analytics Cloud
How to change
Digital Core, S/4HANA
Move to S/4HANA – not a trivial task
Source SAP
SAP’s results from implementing S/4HANA
“SAP Board is pleased with move to S/4HANA”
Source SAP
Digital core is S/4HANA
SAP Cloud Platform is evolving to business services; taking care of integration, and extend business processes moving forward
Middle – Leonardo technologies
Source SAP
Most of us are still on the left; some companies embarked on middle on right
“SAP has a roadmap for you to get from left to right”
We’ll spend 10 years in the middle box, according to SAP
“help come to a cleaner core on the right”
AGL has migrated
“S/4HANA is solid and ready to go”
Source SAP
“motivation”
“Destination”
No one button
Tools in ecosystem to move from left to right
If project fails, due to lack of executive alignment
Offering S/4HANA adoption starter
Source SAP
SAP Model Company
Stefan Klein
“simplify move to S/4HANA with best practices”
“make available to customers and partners”
Source SAP
SAP Model company capabilities
Partnering with AWS, GCP, Azure “to give you choice”
Source SAP
Takeaways from the keynote
“one voice to you”
“borrow ideas from others”