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Free registration – Learn how to choose the right live support channel for your questions

Live business needs live support. With Expert Chat and Schedule an Expert customers have direct access to SAP support experts to discuss questions and save time to resolution.

How to choose the right channel for which kind of technical problem will be discussed in a live webinar session with speaker Janos Nagy.

What you can expect:

Learn and discuss how to explore the benefits of Expert Chat and Schedule an Expert for your SAP solution and how these live support channels can help you and your team to reduce time to resolution.​

The session will take place on April 2nd and is ideal for participants who have not yet used Expert Chat and Schedule an Expert or who would like to refresh their knowledge.

Details and registration link can be accessed here:

https://webinars.sap.com/sap-user-groups-k4u/en/ccoe#1904021

Content of the session:

  • Learn of how to choose the right live support channel.​
  • Learn how to start an Expert Chat or a Schedule an Expert session.​
  • Find out how to use these channels for new and open incidents.​
  • Gain insights on how SAP’s real-time support channels help you to find answers and get help much

Overview graphic of how to choose the right live support channel: https://d.dam.sap.com/a/4szDSDc/58700_IG_58700_enUS.pdf

In case you would like to dive deeper into Expert Chat or Schedule an Expert, you may also join our webinars dedicated exclusively to those tools on April 4th:

 

Expert Chat: https://webinars.sap.com/sap-user-groups-k4u/en/ccoe#190404

Schedule an Expert: https://webinars.sap.com/sap-user-groups-k4u/en/ccoe#1904041

 

Overview Next-Generation Support offerings: https://d.dam.sap.com/a/4szDSDc/58700_IG_58700_enUS.pdf

 

Overview of additional upcoming sessions: https://blogs.sap.com/2019/03/04/free-registration-for-saps-next-generation-support-live-webinars/

 

All sessions will be recorded!

 

We are looking forward to welcoming you to our sessions!

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