Customer display at POS for CCO
As the german government already decided to set a customer display mandatory, the question “Do we need to use a customer Display?” is not heading into the right direction. At the Point of Sale, we should install a customer display and try to extend the functionality, so that customers needs are targeted and sales increases. (i. e. short videos about daily offers)
Standard customer display at POS
In standard SAP Customer Checkout, every time a new article is scanned, it is shown at customer display with description and price. On top, in the bottom right corner, the total price is shown. This data is needed for governmental regulations and the SAP plugin can be installed quite quickly from SAP CCO consultant to get basic functionality.
Extended customer Display for CCO
As we have the mandatory situation in Germany to install a customer display, we can focus our thoughts and energy to improve the use of the customer display screens. In a customer project, we already developped a SAP Customer Checkout plugin, which is quite individual. Customers wish was to show the entire receipt on the display.
We believe in a broadener approach, that should be more customizable. Here you can find our first mockups and ideas, feel free to add further functionalities:
Idea collection for customer display functionalities
The following ideas are first functionalities from us and customer ideas:
- Show entire receipt
- attach external sources
Feel free to improve the idea Collection
Feel free to comment below and enrich the product “extended customer display”.
We are happy to read your intellectual support.
What do you think about different screen configurations, e.g. Sales Screen, after sales screen, no sales screens?
Just to make sure, you want to see different screens depending on certain events, correct?
i.e. When sales is done, we show "Thanks for your purchase" text with picture of new collection later this year?
I am looking into developing a plugin that does exactly this. But not being a SAP developer or a Java Developer i have a lot of trouble to figure where to start. I have seen many examples and tutorials on how develop plugins for Sales screens but none for the Customer display. Do you have any pointers for me?
Dear David Tjong-ayong ,
thanks for your reply, we try to help.
First Question: Why don't you use our existing plugin and focus on a new, not existing plugin?
Second Question: Do you need for example 3 days starting help from our development team or would you like to develop within our Eco-System?
Have a good start into the week,
P.S. you can drop us a line: firstname.lastname@example.org
Thank you very much for your support, emails and Skype sessions!
The current state looks as follows with the components and themes:
hokona LineDisplay for SAP Customer Checkout