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Author's profile photo Christin Pohl

SAP CoPilot for Transportation Management

How the digital assistant can help you master the complex world of transportation.

CoPilot is set to make enterprise tasks easier. This article depicts how the digital assistant helps Transportation Management users.

What is CoPilot?

CoPilot is the first true digital assistant enabling natural interaction by voice or chat. Usable on mobile and desktop devices.

Digital assistants are already part of many people’s daily private life. SAP CoPilot brings these features to the business world. Save clicks and time by getting your questions answered by your enterprise assistant.  Additionally, the integrated chat feature enables users to easily share content of the SAP system with colleagues via screenshots or direct links to business objects.

Why do you need CoPilot for Transportation Management?

Transportation Management is an SAP system, which offers huge functionality. CoPilot can help you interact more natural with the system and save your dedicated time. Just have a look at the screenshots below. The left screenshot shows a query for freight units departing on a specific date. The right one depicts a read intent on the utilization attribute of a freight order. With its direct integration in the Fiori user interface CoPilot results can be viewed in the corresponding app with just one click.

How does SAP CoPilot work from a technical point of view?

SAP’s digital assistant uses natural language processing. One can add capabilities for a specific scenario, in our case TM, by creating new skills. Within SAP CoPilot framework specific skills are built with help of the SAP CoPilot Skill Builder. These skills are based on CDS-views and created for the different intents: Read, query, create and update. You select some importing attributes and edit the response visualization. Moreover, you can add a variety of follow-up actions. More and more skills are making CoPilot even smarter.

What are the next steps?

As we are still on our development journey for this feature you are more than welcome to proclaim your interest, forward your questions and ideas to us.

If you like to have more information about SAP CoPilot for TM we are happy to talk to you in person or send you a presentation with more use cases and demo videos. Hence, we designed a questionnaire for clients to find out the most useful capabilities for them. Within our next steps we want to add additional skills and make CoPilot for TM market ready. Just comment in the section below till the end of April, leave some contact information and we will reach out to you.

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      Author's profile photo Siarhei Tsikhanenka
      Siarhei Tsikhanenka

      Dear Christin,

      We have quite big SAP AI content already developed for SAP On Premise systems on SAP CAI that is connected with SAP OnPrem via SAP CF and we would like to collaborate at SAP CoPliot for TM initiative and align our product development with SAP strategy.

      Currently our team is working on SAP CoPliot Java connector for SAP CAI that will meet our requirements of plugging in ready for use SAP AI content to CoPliot digital assistant, so the plan is to get it finalized in a couple of weeks.

      Please contact me and we can setup a short call to discuss it.

      Kind Regards,


      Author's profile photo Paul Koch
      Paul Koch

      Dear Christin,


      My Supply Chain Group, and me in particular would be interested in learning more to help our practice continue to expand.  I think this would be beneficial, please send more information and let me know how we can participate.


      Paul Yoch

      Author's profile photo Surender Reddy
      Surender Reddy

      Hello Christina,

      I am pretty much interested to participate. Please let me know more details about approach .

      Regarding ,

      Surender reddy



      Author's profile photo Prashant Suryawanshi
      Prashant Suryawanshi


      Please reach out on

      Author's profile photo Siarhei Tsikhanenka
      Siarhei Tsikhanenka

      Supporting this article and my previous comment, I would like to provide a small update from our side. We have finalized integration SAP Conversational AI into SAP Fiori Launchpad, so one of the possible business cases could be that Skybuffer AI content / solution works functionally close to SAP CoPilot solution for SAP ERP systems and it has a lot of predefined AI content that is ready to use out of the box. Here is a short supporting video we have captured to show SAP CAI digital assistant in SAP Fiori Launchpad:

      We have also started with skills development for Transportation Management, however, here we probably need your assistance to see what the best skills to be included into the roadmap for the current market state:

      What it gives SAP Business Suite Clients?

      Currently solution is positioned as a kind of light version of CoPilot digital assistant for SAP Business Suite, that could be used before movement to S4HANA. Later, once Company’s SAP landscape is on S4HANA, the same chat bot could be connected into CoPilot to get advantage of collaborative work with a digital assistant.

      Author's profile photo Carola Tiefenthaler
      Carola Tiefenthaler

      Hi Christin,

      I am also pretty much interested in that topic - especially what happend since your post? Any news? Where are you on your development journey?

      Thank you.

      Kind regards,