CRM and CX Blogs by SAP
Stay up-to-date on the latest developments and product news about intelligent customer experience and CRM technologies through blog posts from SAP experts.
cancel
Showing results for 
Search instead for 
Did you mean: 
Product Bundle is a new master data in S/4HANA Business Suite 1809 in customer management, With SAP S/4HANA for customer management, you can group multiple products (tangible products or services) and sell them together as a bundle.

Special price can be offered for the product or service when it is part of a product bundle in the solution quotation, that gives you complete consistency and process integrity from quotation to invoice.

Here is a short video to introduce the product bundle concept and what customer can do with product bundle in this link.

Master Data


Product Bundle can be create / search via path: Home>Accounts&Products>Search/Create Product bundles in the WebClient UI. You should assign the role "Service Professional" to your SAP id.



As described in the video, you need to define the product types for bundle products, that tells system which kind of a product can be treated as a product bundle. Component groups also need to be defined in the customizing if you want to use group in product bundle.



Product Bundle comes from the product package which comes from the CRM Business suite 7.x, with some new features and some adaptions. For example, BRF is not supported and it used BRF plus instead in S/4 HANA Customer Management.

Transaction Data


Currently Product Bundle is supported in solution quotation, that means if you input an product bundle in the solution quotation transaction type(SRVP), it will automatically exploded according to the product hierarchy stores in the master data.



To archive this, you need to check the "Bundle explosion" Checkbox in the customizing table of both the transaction type and the item category.

IMG Node can be found as below:

Customer Management>Transactions>Basic Settings>Define Transaction Types

Customer Management>Transactions>Basic Settings>Define Item Categories



Additionally, Product Bundle will be archived together when the product is archived.

Technical overview


The following picture described the main technical parts of product bundle.



In the transaction processing, solution configurator will access both product bundle master data and product master data to explode the product bundle in the transaction items.
12 Comments