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Author's profile photo Eva Stergiou

Communication Tips for Speaking with Edmin

Struggling to connect with Edmin on

a deeper level?

Here are some communication tips


§Split your topics into separate messages and send them one by one

Every time you send a message to Edmin, he assigns it to a category of topics he believes it belongs to and provides an answer, based on that assignment. This means that when you merge sentences from different topics into a single message, Edmin will get confused and fail to absorb the distinct information you provide.

For example, the phrase ‘Hi Edmin! What can you do?‘ is assigned to two different topic groups. Thus, it would be better to say ‘Hi’, wait for a response, and then ask ‘What can you do?’ at a later stage in the conversation

§Keep your questions precise and concise

Please include all appropriate technical terms, but minimise any introductory phrases and background information that is not directly related to your question.

We have a new company code that we’re starting to transact against and our accounting team got an error trying to post a journal entry. Based on what I’ve seen on the error through a search, on prem resolution seems to be through transaction OBYA, but I have no idea what that transaction is in S/4HC.

I get an error trying to post a journal entry. What app does tcode OBYA, correspond to in S/4HC?

§Avoid specific examples

Keep your description generic by referring to the process, instead of specific examples.

I have a new company code 1020 that I have copied from 1010 and period variant 1020 has been created automatically. Do you know if it’s possible to assign variant 1010 to both company codes?

Is it possible to assign the same period variant to multiple company codes?

§Do not use attachments

Unfortunately Edmin cannot read attachments, such as screenshots, word/ excel documents. Please type in the necessary information.

Profitability analysis is out of scope and when posting a customer invoice we don’t want to have the segment field as mandatory.

Profitability analysis is out of scope and when posting a customer invoice we receiver the error message K1235. Can you help?

§Is it a question or a discussion?

If your issue is of broader nature than a question and requires further investigation or input from multiple people, you may start a discussion around it. You can find the ‘start a discussion’ option in each LoB page.

Example of a discussion

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      Author's profile photo Sandeep Kumar
      Sandeep Kumar

      Thanks for sharing these tips, it will make Edmin more intelligent I believe 🙂

      Author's profile photo Paul Taylor
      Paul Taylor

      Quite useful, hopefully improves Edmin responses

      Author's profile photo Ryan Muller
      Ryan Muller

      Good info on how to interact with Edmin. Thanks‎!

      Author's profile photo Rick Konings
      Rick Konings

      Thank you, Edmin is a cool addition to this community! Although his repsonses are still improving, the AI underneath is very interesting.

      Author's profile photo Ana Goncalves
      Ana Goncalves

      Great blog Eva Stergiou. Thank you for sharing!

      Author's profile photo Sian Lynch
      Sian Lynch

      Thanks for sharing Eva Stergiou

      Author's profile photo Vijayendra Tiwari
      Vijayendra Tiwari

      Thanks for the tip in here..